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CB Hotels and Accommodations Days Inn 270 South Abbott Avenue, Milpitas, CA, 95035, US
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Days Inn
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Days Inn

270 South Abbott Avenue, Milpitas, CA, 95035, US
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5:36 am EDT

Days Inn - charged for a room I never stayed in, never even stepped foot in the room!

On Sept 30th my boss paid for a room for the 4 of us to rest and shower between jobs. We pressure wash big trucks for a large package handling co. From Sacramento to San Jose. The room was paid for, but at the last minute one of the workers had an emergency at home and we needed to return to Antioch. On the way home we stopped at what we thought to be the correct place to advise them of the problem and obtain a credit for the room. They had no record of the transaction nor would they do anything to help us figure out what the problem was. Mind you I was tired, wet cold, my co workers mother has wondered off and could not be found. I am not in the hotel business but I would think that they would consider the idea of the wrong Days Inn, I had a key card with the number 216 written on the protective sleeve and a confirmation number. The 180.00 room had just been paid for an hour prior.
Without a resolution we left. With complete faith that when this was figured out we would be refunded or at the very least given a rain check for another night stay .
It turned out we stopped at the wrong Days Inn, the reservation was in Milpitas we were in Fremont.
I contacted price line, then booking.com and the hotel in Milpitas. I explained the situation to whoever would listen, since there were no management personal available when I called. I was assured of a phone call back...tick tock tick tock...I am still waiting for a call. I have tried several times leaving my name and cell number.
The result of all this was a 181.00 deduction from my paycheck for a room that I never even saw
Business is Business and Fair is Fair. Can't you be right and understand that things happens in this life that are beyond our control. .
I feel like I have been robbed. Good hard earned money taken from me. Like I threw it out a window.
OK so what I am asking for is either a credit to my bosses account or a rain check for another days stay.
If I can answer any questions please feel free to call me @ [protected].
Sincerely

Cindy DeGroot

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