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CB Residential Rentals Extra Space Storage 9601 Slauson Ave, Pico Rivera, CA, 90660, US
Extra Space Storage company logo
Extra Space Storage
reviews & complaints
Extra Space Storage company logo

Extra Space Storage

9601 Slauson Ave, Pico Rivera, CA, 90660, US
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1 complaint
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Website
www.extraspace.com
Phone number
+1 (562) 948-4445
Category
Residential Rentals
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:00 am - 5:30 pm
Sun
Closed

Extra Space Storage reviews and complaints 1

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6:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Extra Space Storage - Overcharged on fees

This company overcharged me on the fees by $125.00, they lied to me about the storage fees and after only 2 month of storage are raising the prices.
I wanted to get my stuff out and they were holding hostage and would not work out any plans with me and just wanted to extort money from me.
They should be investigated for fraud!
This storage place is next to a homeless encampment and when you go at night, they approach and there is no security. How do they get in? You are not safe at this location and the worse part is that they are aware of this situation and will not do anything about it since it is all about the money! I am requesting a refund on the overcharged fees of $125.00 they owe me.

Desired outcome: Refund

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Update by Virginia Arellano
Dec 13, 2021 6:35 pm EST

Do not rent from this COMPANY, the units are dirty and NOT WELL MAINTAINED it is not a Safe location!
It is next to a Homeless Encampment and they will APPROACH you at night to ask for Money.
I have been afraid to go and worry for my Safety.
They Overchage and after 2 months of rental they are raiding the Prices for the same DIRTY unit and for no apparent reason other than GREEDINESS. THEY OWE ME $125.00 in Extra Fees, I am requesting they be returned.

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