Menu
For Business Write a review File a complaint
CB Residential Rentals Extra Space Storage How this place scammed us and stole everything we had
Extra Space Storage

Extra Space Storage review: How this place scammed us and stole everything we had

O
Author of the review
12:43 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in the hospital fighting for my life so we weren't able to pay on time. They told us we had until the 14th of April to get it paid. We said okay. We went in on the 12th. They told us that they had sold it and they couldn't give us any more information about it but that we could get our documents back. We kept going back to try to see what we could get but they were never open. I would go all times of the day. Still never open and no one there. Everything I had was in that storage and under any other circumstance I would have made sure it was paid on time or before time but due to me being on my deathbed it was impossible but they gave us a date to pay it and they lied. On top of that they never sent out any bills. They never sent any emails. Are never called nothing. They failed us and then they told us to pay $500 when we would call and ask how much the storage actually was. It was closer to $200. Please don't be scammed like we were and stay away from this place

Recommendation: My recommendation is to just never rent a storage here

0 comments
Add a comment
  1. Extra Space Storage Contacts

  2. Extra Space Storage phone numbers
    +1 (888) 609-8483
    +1 (888) 609-8483
    Click up if you have successfully reached Extra Space Storage by calling +1 (888) 609-8483 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (888) 609-8483 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (888) 609-8483 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (888) 609-8483 phone number
    Reservations and Pricing
    +1 (888) 586-9658
    +1 (888) 586-9658
    Click up if you have successfully reached Extra Space Storage by calling +1 (888) 586-9658 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (888) 586-9658 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (888) 586-9658 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (888) 586-9658 phone number
    Customer Service
    +1 (801) 365-4529
    +1 (801) 365-4529
    Click up if you have successfully reached Extra Space Storage by calling +1 (801) 365-4529 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (801) 365-4529 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (801) 365-4529 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (801) 365-4529 phone number
    +1 (801) 365-1759
    +1 (801) 365-1759
    Click up if you have successfully reached Extra Space Storage by calling +1 (801) 365-1759 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (801) 365-1759 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (801) 365-1759 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (801) 365-1759 phone number
    CEO
    +1 (801) 365-4600
    +1 (801) 365-4600
    Click up if you have successfully reached Extra Space Storage by calling +1 (801) 365-4600 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (801) 365-4600 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (801) 365-4600 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (801) 365-4600 phone number
    Vice President Human Resources
    +1 (877) 362-5146
    +1 (877) 362-5146
    Click up if you have successfully reached Extra Space Storage by calling +1 (877) 362-5146 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (877) 362-5146 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (877) 362-5146 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (877) 362-5146 phone number
    Customer Support
    +1 (855) 210-9927
    +1 (855) 210-9927
    Click up if you have successfully reached Extra Space Storage by calling +1 (855) 210-9927 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (855) 210-9927 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (855) 210-9927 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (855) 210-9927 phone number
    Sales Team
    +1 (877) 742-6584
    +1 (877) 742-6584
    Click up if you have successfully reached Extra Space Storage by calling +1 (877) 742-6584 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (877) 742-6584 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (877) 742-6584 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (877) 742-6584 phone number
    Customer Support
    +1 (866) 318-9608
    +1 (866) 318-9608
    Click up if you have successfully reached Extra Space Storage by calling +1 (866) 318-9608 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling +1 (866) 318-9608 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling +1 (866) 318-9608 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling +1 (866) 318-9608 phone number
    Sales Team
    (888) 786-7243
    (888) 786-7243
    Click up if you have successfully reached Extra Space Storage by calling (888) 786-7243 phone number 0 0 users reported that they have successfully reached Extra Space Storage by calling (888) 786-7243 phone number Click down if you have unsuccessfully reached Extra Space Storage by calling (888) 786-7243 phone number 0 0 users reported that they have UNsuccessfully reached Extra Space Storage by calling (888) 786-7243 phone number
    More phone numbers
  3. Extra Space Storage emails
  4. Extra Space Storage address
    2795 East Cottonwood Parkway, Suite 400, Salt Lake City, Utah, 84121, United States
  5. Extra Space Storage social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Extra Space Storage Category
Extra Space Storage is ranked 6 among 374 companies in the Residential Rentals category