Carl's Jr. reviews and complaints 1
View all 533 complaintsCarl's Jr. - bad service and food
I ordered a teriyaki burger, jalepeno burger and chocolate cake . When I receievd my order there was no chocolate cake and when I asked them for it they said no and that I owed them money. I had to make the poorly educated cashier recount the money and find out that she was wrong so I can can get my cake. The other problem with my order was that the burgers were both cold and they treated my order carelessly, it was a mess.
I thought I would never buy from their again, but I gave it another try because I thought I wouldn't get bad service again. When I made my order for a jalepeno burger, fries and soda, I didn't receieve a burger without jalepenos and fries and it was cold once again. I demanded a refund but they didn't want to so they had to remake my order correctly. By far this is my least favorite restaurant and I don't know why they are famous for their low qual;ity burgers.
I suggest nobody buys from carl's jr. until they learn to hire better employees and give better service.
The complaint has been investigated and resolved to the customer’s satisfaction.
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