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CB Bus and Rail Greyhound Lines 596 North G Street, San Bernardino, CA, 92410, US
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Greyhound Lines
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Greyhound Lines company logo

Greyhound Lines

596 North G Street, San Bernardino, CA, 92410, US
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1 complaint
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Working hours
Mon
6:00 am - -12:30 pm
Tue
6:00 am - -12:30 pm
Wed
6:00 am - -12:30 pm
Thu
6:00 am - -12:30 pm
Fri
6:00 am - -12:30 pm
Sat
6:00 am - -12:30 pm
Sun
6:00 am - -12:30 pm
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2:33 pm EST
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Greyhound Lines - customer service from greyhound bus service in san bernardino ca

I took the greyhound bus on December 1st 2018 and the encounter was the worst service I ever receive and the customer service rep was very rude first of all the bus was late and I missed my bus I have a disability and the customer service rep was extremely rude and was not helpful at all I told him I live in Chicago and I was visiting with my sick mother in san bernardino California and he tried to charge me a none refundable fee for a ticket after I explain to him I didn't have any money left after purchasing my bus ticket for 224$ my daughter had to call the greyhound bus company to company me with getting a ticket to get home and also my baggage was lost and it didn't arrive in Chicago until 2 days later

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Update by BernardFelicia
Dec 08, 2018 2:34 pm EST

I don’t feel that greyhound is a reliable source of transportation they customer care departments are very unprofessional

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