Public Storage reviews and complaints 1
View all 324 complaintsPublic Storage - staff
All the stuff there are very rude, they are quick to kick people out before they close but when it's time to open they take their time. They never answer the phone and I mean never. I called them so many time on different days and hours they don't answer. I moved everything out by the 31st of October and they still billed me $167 and didn't even tell me for what. I know that when I moved out I got everything out and left that storage empty and clean. All the stuff there are rude. I know there is rules and policies but they only enforce them when it's convenient to them. For example I get there 30 minutes before closing and they rush you to leave before it's even close to closing time. It's not just that they're really rude the way they talk to customers. Even the day I moved things in they are very rude and unwelcoming.
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