CB Residential Rentals Public Storage Renting from public storage

Public Storage review: Renting from public storage

tammy55 of Independence, US

May 29, 2024 6:29 pm EDT

Verified customer

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I rented a space from them and it was 1.00 for the first month and plus the lock and insurance fees so I paid that went to put my stuff in the storage unit and there was a hole all the through to the other side of the next unit so they had to change my unit, then I tried to get ahold of someone up there when I went there and nobody was ever there! I mean I went at all different hours and the person was never there. ok so week and a half 2 weeks I get a bill for the next month due immediately I was supposed to have the one month for a dollar not true so then they were trying to straighten out my bill and the next thing i know the bill is tripled and they sold my unit! I am livid this place needs to be shut down! Public Storage on Noland Road. Worst customer service I have ever seen!

Claimed loss: Hundreds of dollars plus all my childrens baby things that I can never get back, I mean I lost everything.

Desired outcome: I want my things back and I want to be compensated for what was taken from me.

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Oct 29, 2024