Wells Fargo reviews and complaints 1
View all 1720 complaintsWells Fargo - atm withdrawal fraud
I am a wellsfargo account holder. However, a few nights ago I was trying to withdraw cash with my another bank card (once a month $800) at the Wellsfargo Costa Verde, CA branch. After everything was approved (paid the $5 fee), it told me to collect the card. But the atm was so weak that It couldn't push out my card, and the machines started counting down 30s telling me I need to collect my card or else it will eat it... (but my card never came out..) (the atm was broken) I waited at the atm for 20 mins trying to see if my card will come back out, it didn't. So the next morning I went in the Costa Verde, CA branch asking them to get my card back. They opened the atm and there were 8 cards in it... I got my card back and realized the $800 I was trying to withdraw was gone (with $5fee). I sat down to talk to the retail banker, he told me that cash always comes out before card that's why my card is stuck in there (this is not a right statement, card always comes out before cash) (he told me he wonder if it is base on your portfolio sizes..., because his cash always comes out before his card) I had to prove to him using my another bank card that cash always comes out after you collect your card... He was completely ignorant and kept saying it's not Wells Fargo's fault you have to contact your own bank... I proved to him my e-statement from another bank, the cash was taken out. But he just tried to get me out of the office... I'm still on progress trying to get my $800 back (going to ask check security cameras to prove I never collect the cash). This is the worse banking experience I ever had in my life, probably closing all my family wellsfargo accounts because of this incident.
total lost $805
Latest Wells Fargo Reviews
IRA WF Advisors I have uploaded the original letter to the CFPB's database, which contains details of my complaint against Wells Fargo My wife and I purchased a shed and used wells Fargo account through the company selling the shed no interest for 18 I’ve been with Wells Fargo for about 15 years now and finally I’ve had enough Wells Fargo believes they have the authority to withhold money that rightfully belongs to you and deny you access whenGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!