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CB Dental Services Western Dental Services 3802 Clairemont Mesa Boulevard, San Diego, CA, 92117, US
Western Dental Services company logo
Western Dental Services
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Western Dental Services company logo

Western Dental Services

3802 Clairemont Mesa Boulevard, San Diego, CA, 92117, US
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1 complaint
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Category
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
Closed
Fri
9:00 am - 7:00 pm
Sat
8:00 am - 4:30 pm
Sun
Closed
ComplaintsBoard
J
7:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Western Dental Services - shotty service/work

Took 30min before i could be seen, then I went to get xrays done. I was in the stand up machine and as it rotated it hit my shoulder. I then had to wait in the chair for 45min. I was seen about 3-4 times by multiple nurses that claimed the doctor will be with you in a few min. The nurses there have no clue why I was there, all they talk about is starting my treatment without even knowing whats wrong. The doctor finally comes and checks the xrays, he then said I had to get another xray for some reason. I had to get more xrays done, then another 30min in the chair. He then says I need to see a specialist and gives me a prescription. I call the specialist, I cannot be seen for a week. The pain pills he prescribed only lasted for 4 days. I went back today and asked for a refill. I then had to wait another 30 min in the waiting room, then was seated in the chair again for 20 min as a nurse which barely speaks english asks if I am ready to start my treatment. I told her NO I am just here for a refill. The doctor then tells me he has already given me enough and I try to explain that the specialist cannot see me for another 3 days and I am in pain. He says no since its a controlled drug and walks away. I wanted to punch him in the mouth so he could feel the pain I was in. So here I am in pain, waiting another 3 days to be seen by a specialist and unable to sleep at night due to the severe throbbing and pain. I will never go back there as this service was horrible. Do not see dr wesam mohammad altamimi or any of his staff.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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