Menu
For Business Write a review File a complaint
CB Residential Rentals Extra Space Storage 190 Otis St, San Francisco, CA, 94103, US
Extra Space Storage company logo
Extra Space Storage
reviews & complaints
Extra Space Storage company logo

Extra Space Storage

190 Otis St, San Francisco, CA, 94103, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 7:00 pm
Sun
8:00 am - 4:00 pm
ComplaintsBoard
O
1:33 pm EDT

Extra Space Storage - Employee John at 190 Otis st. San Francisco CA , 94103

Code of conduct violation.

Reporting Violations
All employees have a responsibility to guard against and report work place concerns or violations such as but not limited to:
· Legal or regulatory violation · Fraud · Threats of Harassment
· Questionable accounting matter · Theft · Ethics violation
· Questionable audit matter · Corruption · Conflicts of interest
· Code of conduct violation · Discrimination · Bribery / Kickbacks
· Retaliation for speaking up · Expense Violation
The Company has adopted this Whistleblowing and Whistleblower Protection Policy (this "Policy") to deal with such matters, Extra Space Management
has adopted the following procedures set forth in this Policy for the anonymous and confidential submission by employees of complaints or concerns and
(2) the receipt, retention and treatment of employee complaints or concerns regarding such matters.
Violations by Others - Channels of Communication
If an employee knows of, observes, suspects or becomes aware of a work place concern or violation, that employee must report that information
immediately to his or her direct supervisor or HR representative. Concealing improper conduct often compounds the problem and may delay or hamper
responses that could prevent or mitigate actual damage.
The purpose of the Hotline is to provide an avenue for employees to report a concern when the normal channels of communication (i.e., through your
supervisor and /or HR) have proven ineffective, or the employee believes that his/her supervisor is in any way involved or implicated in the action for
which the complaint is being made. If it is believed that Internal Audit.

On 05/15/21. I came to my storage and was immediately yelled at by extra space storage employee -John- because my friend didn't have a mask on at the time of entry. John also didn't have a mask on at the time.
I went to my storage right away and gave my friend a mask.
5 minutes has gone by and me and my friend were conversing But that is when John came up to my storage unit which I pay almost 300 $ every month, and told me that I had to get out of my storage now . He didn't even tell me he yelled at me histerically and my friend and I were actually starting to be scared and we just finished up our conversation and left.
And then I asked him what was the reason he is telling me that I have to leave my storage but he did not give me the answer. He completely ignored me.
My name is Arzuv and my # is [protected]

Desired outcome: Do the right thing

Read full review of Extra Space Storage
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.