Extra Space Storage reviews and complaints 1
View all 150 complaintsExtra Space Storage - Employee John at 190 Otis st. San Francisco CA , 94103
Code of conduct violation.
Reporting Violations
All employees have a responsibility to guard against and report work place concerns or violations such as but not limited to:
· Legal or regulatory violation · Fraud · Threats of Harassment
· Questionable accounting matter · Theft · Ethics violation
· Questionable audit matter · Corruption · Conflicts of interest
· Code of conduct violation · Discrimination · Bribery / Kickbacks
· Retaliation for speaking up · Expense Violation
The Company has adopted this Whistleblowing and Whistleblower Protection Policy (this "Policy") to deal with such matters, Extra Space Management
has adopted the following procedures set forth in this Policy for the anonymous and confidential submission by employees of complaints or concerns and
(2) the receipt, retention and treatment of employee complaints or concerns regarding such matters.
Violations by Others - Channels of Communication
If an employee knows of, observes, suspects or becomes aware of a work place concern or violation, that employee must report that information
immediately to his or her direct supervisor or HR representative. Concealing improper conduct often compounds the problem and may delay or hamper
responses that could prevent or mitigate actual damage.
The purpose of the Hotline is to provide an avenue for employees to report a concern when the normal channels of communication (i.e., through your
supervisor and /or HR) have proven ineffective, or the employee believes that his/her supervisor is in any way involved or implicated in the action for
which the complaint is being made. If it is believed that Internal Audit.
On 05/15/21. I came to my storage and was immediately yelled at by extra space storage employee -John- because my friend didn't have a mask on at the time of entry. John also didn't have a mask on at the time.
I went to my storage right away and gave my friend a mask.
5 minutes has gone by and me and my friend were conversing But that is when John came up to my storage unit which I pay almost 300 $ every month, and told me that I had to get out of my storage now . He didn't even tell me he yelled at me histerically and my friend and I were actually starting to be scared and we just finished up our conversation and left.
And then I asked him what was the reason he is telling me that I have to leave my storage but he did not give me the answer. He completely ignored me.
My name is Arzuv and my # is [protected]
Desired outcome: Do the right thing
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