Saks OFF 5th

We are still not able to get our heads out of the Insult that occurred at Off5thSaks store in San Francisco California from the Man who said to be the security person at store . We were having a good time looking around the shop and my husband went back to car as he forgot take the card which we intended to use and I was still hanging around with the dresses I intended to purchase when he came back. As it was taking longer for him to come back since we parked our car far away, I had to go to other store and as it was 8pm already, I told him, I will put the dresses on hold and he can come back and buy. Then as I made myself to the exit, he said he is close by and I can wait, so I was waiting at the front door of the store (inside the store ) . Also we had a heavy bag which was with me and my husband if at all I want to go I can leave the bag with security at the front as he is close by store . The security at the door (he is a different person than other security guy who falsely accused us ) said they can't, so I was standing with bag next to me . Then there comes a man rushing at me and I was thinking he is coming towards me to say that I can't leave the bag in store (as the other security guy at the door checked over the phone and then said no, so I was thinking he came to warn me again) then he goes on like "you and your husband are not allowed in our store " I replied no I am just waiting, no I will not leave the bag here . (As I was thinking he is here for the bag issue ) then he continues "you have been switching tags in my store and it's causing a loss to my store" . I was so shocked and I couldn't even understand what is he talking and why is he talking to me, then made a call to my husband and put him on phone so that he can hear and I told the security person who was accusing me (not the one who stands at the front door ) " no I will not leave the store because you are blaming/ Accusing of something I didn't do and please show the video " he said he won't and I have to leave and what is there to leave, I said if I leave the store it means that I accepted what you are accusing me for and it's against my will to do so . As I haven't done anything or what he was saying like switching the tags or whatever . Then he repeated again "what is ther to leave, just leave the store ", I replied the same that " I can't just take false accusations and leave, if u are accusing me of something show the proof / evidence, " then he takes my bag and keeps it outside the store and ask me to leave and at that time my husband comes running and as he asks why we have to leave and all the security person says (and all this time he was taking in loud voice and barely allowing us to talk) " I already told your wife and you both are not allowed in store anymore, so all gets resorted again as my husband and me keep asking him to either show us the video or to anyone in the store, he denied saying he won't, he is not allowed to . Then we say " Call the cops and show them the video " he says he will not call cops . Then we repeat if what you are accusing us of is true then show us the evidence, how can you just come and accuse some one . All this time he was repeating only one thing "leave the store and what is it to just leave " then I said " you are not understanding how it feels to take false accusations and you are accusing of something which we didn't do and if we walk out then it means we have accepted what you said and we can't do that, it's against our will" and I couldn't control and I break down . It was too much for us to take in . We are respected residents of the country and we have been very good people and we never ever involved any kind of isssues or anything . So this was all too much to take in . And I literally started tasing my voice because it was physiologically causing so much of a damage and I had no other way than to raise my voice as he was barely allowing us to talk . I didn't t care where I was and who were there and kept repeating thousand times call the cops . But said he won't and he will not and we said we will call the cops . And it continues repeatedly and then I guess because all this was happening at front door and with louder voices for more than 30 mins, cops walking by heard us and they came in . And that security guy said " we have to leave the store as we were waiting the tags " then cops told us "he has the right to ask you to leave the store and it's policy unfortunately we have to leave " and then we said " ok we will but he is accusing of us about something we didn't do and we are asking for the proof " then cop said talk to the "corporate " . Then my husband said to the security guy "if u would have told this in the first place then we could have walked away long ago. Ok now give me the number " . That security guy didn't give any number or didn't even try . But there was this Sales Man who helped me earlier to keep the dresses on hold and he was standing there the whole time ( even at one time I asked him "you see me there right, did I do anything, I just came in and out things on hold isn't it " and he said yes " you just asked to put them on hold " . ) so that guys gave us I number which was said to be corporate number . And another thing my husband asked him why is he targeting us . All the time when we were there and now also we feel, we have been targeted because why they have to come to us only for accusing something which we haven't done. We feel like this is an act of Racism and we are mentally tortured. This is causing so much of a physiological dance to us . And very importantly there was this Sales woman who have been watching us the whole time suspiciously which we realized later that she has something to do with all this, which I would like to explain to the related person . This all happened on 9/5/19 at 8pm to 8.40pm at Off5thsaks store at 901 Market street San Francisco CA