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CB Department Stores Marshalls 5160 Stevens Creek Blvd, San Jose, CA, 95129, US
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Marshalls
reviews & complaints
Marshalls company logo

Marshalls

5160 Stevens Creek Blvd, San Jose, CA, 95129, US
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1 complaint
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Website
www.marshallsonline.com
Phone number
+1 (408) 244-8962
Category
Department Stores
Working hours
Mon
9:30 am - 9:30 pm
Tue
9:30 am - 9:30 pm
Wed
9:30 am - 9:30 pm
Thu
9:30 am - 9:30 pm
Fri
9:30 am - 9:30 pm
Sat
9:30 am - 9:30 pm
Sun
10:00 am - 8:00 pm

Marshalls reviews and complaints 1

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12:22 am EDT
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Marshalls - Charged twice for one item at Marshalls

H,
My Bill number [protected], date 07/24/2021 time 15:20:20
I purchased 10 items but I got billed for 11 items and got over charged by $6.99.
One item with same code is present on my bill and I got only one item for that code.
This is very disheartening experience I had in Marshalls today.
Can you please tell me the process to get refund or store credits.

Store location:
Marshalls of Stevens creek, 5160 Stevens creek BLVD San Jose CA 95129 US, [protected]
Survey number: [protected]
Counter number:4

Regards,
Shruti

Desired outcome: I want refund or at least store credits for $6.99

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Resolved

HI,
I believe on the other hand side human mistakes can happen, It was my duty to check the receipt before leaving the store!

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