Marshalls
Reviews and Complaints

I was waiting in the line to cash out pants that I decided to buy. The line was very long. The Marshalls employer came to me and removed the magnet tag from my purchase, explaining that this will accelerate the cashing out. (!?) When I reached cashier, the price of item suddenly increased. I told cashier that the price should be less, and that the magnet was removed by Marshalls employer, while I was in the line. Cashier was not able to locate the tag, that was some how lost by Marshalls employer. After another 15 minutes waiting they restored the price (still 2$ more then it was initially tagged), no apology were given, Marshalls manager was rude, Marshalls employer unprofessional.

I went shopping at your Goldenrod Marketplace store at 5833 S Goldenrod Rd I, Orlando, Florida, FL 32822 and as my wife and i where shopping someone announced something in Spanish on the loud speaker multiple times while i was in the store, i also remember that the last time we where in this store the same thing happend, i have been going to this store for many years and never heard the employees only speaking Spanish, you would think someone would care that some of the people in the store speak English, i know that the Spanish population has increased by alot in my area over the last couple of years and that stores have hired more spanish speaking employees to make it easier on the Spanish speaking population, to ignore the fact that the majority of both the Hespanic, African American and all other nationalities here speak English and this is America kind of stinks, Im not racist but why do i have to learn Spanish to understand these announcments in this store because others wont or cant speak English.

Bought this product Sunday 8/4 in Jericho,NY Marshalls along with some shirts

Took the labels off and on Monday the cup leaked in my bag(wife's bag).Today Tuesday we stopped at a different Marshalls since we were shopping in Huntington,NY and tried to return the cup.They said no it was used and I said it was defective so it should be taken back.We had our receipt that showed we bought it two days ag0.Clerk and head clerk said no so we asked to speak to the manager Andre R who turns out to be belligerent and totally obnoxious and said "we don't take back other store merchandise that has been used, defective or not". Being the owner of a business I need to write and let you know how your employees are behaving-very unprofessional.It was not the cost of the cup it was the bad attitude.Im sure this is not what Marshalls want as an image.

Please advise

TTY

Michael Blick

[protected]@yahoo.com

[protected]

Roel Productions

Huntington Station,NY

I’m filing a complaint pertaining to the mold in every vent in Marshall’s store located in Bluffton SC 29910. I couldn’t shop because I was breathing in the air which is not safe to breathe in. I held my nose the entire time at the register. It’s not safe. I started coughing after leaving the store. Now my chest hurts while breathing, I have a headache. It’s not safe, something have to be done ASAP.

Recently I bought two items, both of which didn't fit or were the wrong size. Sadly, I was shamed or ridiculed by the cashier and manager( Illeana) spelling. The shoes I was accused of wearing them out, but not true. The shoes were returned exactly as I bought them. The tag was there. As was the receipt. The top I forgot the tag and left it at home. I was told I could get a refund after I brought it, so I came back, only the same manager refused. She said something about video? I am a decent person who has stopped at this very store before. I am not a person of I'll repute! I don't like being insulted!

Wrong Questions on automated answer service. Almost 2 hours wasted to

complete a report of billing error. Had poor contact with first live person, (couldn't hear me) transferred to another person who put me on silent hold for 20 minutes, had to hang up & call again. Again had to go through the same gauntlet of wrong automated questions. Transferred 3 time to the fraud Department. Tried to explain the error had to be at the check-out at Marshalls

in Osage Beach Mo. Our Receipt, "I thought", only listed the amount we charged that day. It took about 24 minutes to complete the new credit form and part of the holdup was Clerk could not complete the ring up. A supervisor had to rework

the Register and explained that the previous customer hadn't been cleared.

One month and 5 days later I get the billing showing a charge of $194.98 made in Scottsdale Arizona the very same day we opened this new account here at Marshalls in Osage Beach Missouri. I didn't keep my receipt as I didn't plan to refute anything. Now I am upset and cancelled my card and I want to return the Item for a full refund on this account. Store Manager cannot locate a copy of transaction? said to bring in billing. This store is located 29 miles away from home in Gravois Mills Mo. What is my compensation? What is being done to correct this kind of error?

I have been a employee for over 6yrs of faithful service my employee number [protected]. The company is cutting my hrs and giving more hrs to new hires. It bad enough I have been overlooked and they want to keep me as a cashier in which I didn't apply for. I was hired as a store associate they appointed this position to me cause I have great customer service. New cashiers and others positions in which I have done in the past they giving the hrs to them. The cost of living done went up and the company has been unfair to me. Please investigate there putting me in harms way please look into it. There are new employees who have more hrs than me that has to stop unfair labor practice thank u

Saturday June 3/23 @ West Edmonton Mall...

I went in to try on clothes in the change room and when I came out I noticed that there was young men in there going into the same change room as women. It would of been nice if the girls at the front of the change room would of let me know that it was a unisex change room/ or signage stating it was unisex. Also the girls managing this area were very unfriendly. This made me feel very uncomfortable...

I placed two orders on 4/2/23. I have NOT received anything! I have tried emails and calling. NOTHING. The telephone # that they provided is no longer in service. I have come to believe that this company is no longer in service. The tracking # is ZLEUS6100003229YQ. The order #’s that were given me are 4338 and 4378,$43.28 and $41.05. The orders were placed 10:03 am on 4/2/23. I called the number listed for them [protected]. Nothing.