Menu
For Business Write a review File a complaint
CB Department Stores Marshalls 3735 Union Rd, Buffalo, NY, 14225, US
Marshalls company logo
Marshalls
reviews & complaints
Marshalls company logo

Marshalls

3735 Union Rd, Buffalo, NY, 14225, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:30 am - 9:30 pm
Tue
9:30 am - 9:30 pm
Wed
9:30 am - 9:30 pm
Thu
9:30 am - 9:30 pm
Fri
9:30 am - 9:30 pm
Sat
9:30 am - 9:30 pm
Sun
Closed
ComplaintsBoard
P
11:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Marshalls - rude employees

I was returning an item to exchange for a different size. The associate did not acknowledge me in an acceptable time she continued talking to another associate before she acknowledged my presence. After I returned the item I purchased the correct size and was leaving the store when I observed the clerk waving the item I had returned in the air and laughing with the other associates out loud in the store. I almost stopped at that time to speak to the manager but I was so upset and embarrassed that I decided to just call from my car. I told the manager what had just happended and she said she would take care of it. She did not ask my name, take down my number, or ask if there was anything else she could do for me; a letter of appology could have been at least offered. This is rude behavior and I don't have to shop there and I wont

Read full review of Marshalls
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.