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CB Restaurants and Dining Chipotle Mexican Grill 575 Grand Ave Ste 101, San Marcos, CA, 92078, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
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Chipotle Mexican Grill company logo

Chipotle Mexican Grill

575 Grand Ave Ste 101, San Marcos, CA, 92078, US
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1 complaint
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Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
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1:33 am EST

Chipotle Mexican Grill - food quality

Nov 4, 2019 This is the third time something is not right at this Chipotle and someone needs to do quality control. Today around 6:30 I got barbacoa for my husband take out. 15 minutes later or less I am home . He notices a strange taste on the burrito. I am always dismissive of it because I can eat everything. But I tried a bite and I was able to clearly distinguish that it was the barbacoa. He said like planting soil. For me was more loke a synthetic taste. Not good to be honest.
Last week was the guacamole that was obviously noy fresh from the day, second time to be honest. But this time even the color has change. And getting the chips has become a hit and miss. Two months ago they were so stale we trash them out. Definitely they were not made the same day and some smart [censored] is saving them for the next day. So sad cause I usually get my dinner here and I can live with the stale chips, tje not so fresh guacamole but I draw a line with the meat. Something tasted wrong, really wrong.
This is a courtesy complaint, Chipotle is such a great brand that is a shame that this is happenings. Something is not right with quality control of the food at this location. It change on the past several months drastically, or it has been always like this and I wasn't buying food here that much. I definetely won't come back again.

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