Chili's Grill & Bar reviews and complaints 1
View all 396 complaintsChili's Grill & Bar - id policy problem / bad customer service
I had a similar experience today . I asked for an alcohol beverage, waitress then asked for my ID not a driver license.
I took out my only Mexican picture ID issued in California. He then said "sorry we can't take that " I asked "why not" he said to me "we just don't " My friend going with me then said ok I'll take the drink and she took out her California ID . of course it was for me so I was drinking it . Manager then came up to me trying to explain once again only that he actually had a better reason and mentioned it was under their policy .manager then said to me he can take a California iD or a PASSPORT I was in total shock and disbelief and couldnt comprehend his concerned . I was upset and bother . I thought it was all about the age when drinking alcohol, sadly today I learned it isn't. I believe chiles must have more knowledge of what kind of Id's they should take rather than just taking one kind. Not all of us can obtain the same kind .
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