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CB Restaurants and Dining Hooters 3041 East Garvey Avenue North, West Covina, CA, 91791, US
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Hooters
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Hooters

3041 East Garvey Avenue North, West Covina, CA, 91791, US
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1 complaint
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Working hours
Mon
11:00 am - 11:30 pm
Tue
11:00 am - 11:30 pm
Wed
11:00 am - 11:30 pm
Thu
11:00 am - 11:30 pm
Fri
11:00 am - -12:00 pm
Sat
11:00 am - -12:00 pm
Sun
11:00 am - 11:00 pm
ComplaintsBoard
I
2:02 am EDT
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Hooters - bad management, lazy and no customer service skills employees

Dear Hooters Management Team,
New Managers : Christ and Marvin are lazy. They have no experience of customer service, unhelpful, always ready to argue with customers, don't want to serve customers => unprofessional behavior to both of new customers and regular customers.
Hooters girls : Christy at bar is lazy and unfriendly, not helpful at service customer. Hooter girls Alyssa is very lazy and often talk bad about customers to her co-worker .
Most of hooters girls have no customers services skills, lack of training and always go to hide in the kitchen to eat and/or to joke with all the guys in the kitchen => not good for food sanitation thing and got smelly
kitchen team :
* play their music louder than juke box music outside where customer paid money to enjoy.
*Hugging, joking with the girls when working => delay time of making food, deliver food to customers.
Hopefully, corporation will send some ones to investigate and fix the problem above-said that will affect the company income since both of new customers and regular customers as well. They will go to your rival like buffalo wild wing, tilted kilt, and many other bar restaurants very closed to your store at west covina.

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