Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Residential Rentals Public Storage 3961 W Capitol Ave, West Sacramento, CA, 95691, US
Public Storage company logo
Public Storage
reviews & complaints
Public Storage company logo

Public Storage

3961 W Capitol Ave, West Sacramento, CA, 95691, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.publicstorage.com
publicstorage.pub
Phone number
+1 (916) 800-1143
Category
Residential Rentals
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:30 am - 5:00 pm
Sun
9:30 am - 5:00 pm

Public Storage reviews and complaints 1

View all 325 complaints
ComplaintsBoard
A
11:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Public Storage - storage unit has rats!

I'm renting a unit in west sacramento. I enter my storage unit on may 28, 2018. Immediately I smell a stench odor. Once unit was open I notice my jacket on shelf with fabric torn. I found rat turds and more odor. I took jacket to property manager and she allow me to throw in dumpster. I return to unit and start to move boxes and a rat jumped out. Told manager there are rats living in unit. Manager offer me another unit in same building. However throughout the building their is the same odor. Most of my belongings have a stench smell and rats have damage some of my property. Who's responsible for pest control and who's responsible for the damage to my property?

I have been renting at this location for 6 years.
Account [protected]
Alex Visscher unit A132
Email [protected]@gmail.com
[protected]

Read full review of Public Storage
Public Storage - storage unit has rats!
Public Storage - storage unit has rats!
View 0 more photos
Resolved

RESOLVED BY THEIR TERMS. PUBLIC STORAGE ASSUMES NO LABILITY NOR ACCEPT ANY RESPONSIBILITY. RENTER (S) ASSUME ALL RESPONSIBILITY. ANY INCOMPETENCE ON BEHALF OF PUBLIC STORE IS THE RENTERS LOSS. RENT AT YOUR OWN RISK!!!

Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.