Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Waste Management Waste Management [WM] 1965 Commercial Blvd, Colorado Springs, CO, 80906, US
Waste Management [WM] company logo
Waste Management [WM]
reviews & complaints
Waste Management [WM] company logo

Waste Management [WM]

1965 Commercial Blvd, Colorado Springs, CO, 80906, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.wm.com
Category
Waste Management

Waste Management [WM] reviews and complaints 1

View all 653 complaints
ComplaintsBoard
M
5:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Waste Management [WM] has left an official reply on this complaint.

Waste Management [WM] - Terminating account after selling home

WM has done a great job with its service up until I called on February 3 to say we sold our home and needed to terminate our account. After speaking to a couple of representatives finally ended up with Jose Saldivar who said it would be no problem ([protected]@wm.com). He sent an affidavit to be filled out. I had our Realtor fill it out and then he said I needed to fill it out. I did that and he responded that the contract had been cancelled but a fee needed to be paid to remove the dumpster. I asked for him to invoice me and he has since not responded to any of my emails. In the meantime I'm getting invoiced for another month and we no longer own the property. Can you help?

Desired outcome: Removal of dumpster, no more invoices. Invoice for $219 removal fee, which I will pay.

Read full review of Waste Management [WM]
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
Waste Management [WM] representative's response
Mar 03, 2022 8:08 am EST
Waste Management [WM] customer support contacts
Phone numbers

+1 (800) 796-9696

Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

File a complaint Write a review
View all Waste Management [WM] contacts
We are very sorry to hear about your experience and would like to take a closer look at your concern. Please email your complete collection address along with a copy of your post to wmcares@wm.com subject line COMPLAINTS BOARD REVIEWS and we will reach out right away.^sr
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.