Waste Management [WM] review: WM employee damaged my property 6 months ago still no payment for repair

Back in sept 2024 waste managment driver broke my gate at my home. In the video you can see he is taking for ever to do something. He gets out and walks up with what looks like a peice of paper and then he gets back in his truck. According to my roommate as I was out of town the note the driver left said something to the effect of "keep your [censored] out of my way". My roommate not thinking threw the paper away. We come back home from being out of town and I happen to see the driver pull up and I went out and said do I assume you are responsibale for this pointing towards my broke gate. He did not comment he did however as nice as possabile tell me how after 4 years of their green can sititing in the same spot needed to be moved he goes on to show me how the arms work on the truck. I asked what he was going to do about my gate and he left. We called waste manangement at 5 different numbers over the course of 3 days before we got a live person. We explain what happened. The supervisor said the driver never turned in he damaged our property and he should have the day it happened but he really should have the day I confronted him about it. However he did not. He told us the person who could help would call us which they did a few days later. We was informed that they have a compnay that handles these types of things. So we wait and we get a letter or an email I don't remember which it was 6 months ago from gallagher bassatt. We give them everything they ask for, the video, photos and statment. They asked for us to get a estimate for repair. No fense company wants to ro would give us a detailed estimate with price break down on parts and labor best we could get was a written est for 5,000 dollars. Which we thought was way to much so we or I did the research to come up with a less costly way to fix the gate. Order new gate, buy different fittings and pole to repair the gate saving the company money. We turn in the fence reair est plus our cost savings est. They repsond to one email asking for an update to which we was told they are still conducting there investagation. 6 months later and many calls and many messages later we get no returned calls we get nothing no communication. Now my patience has worn out and I am frustrated. Tonight I took the time to write up an intent to sue letter to send to both waste managment and gallagher as my intent is to sue them both. I am disabled this is cuasing me unneeded stress which is bad for my health not to menftion my enjoyment in life as I am constantly worried about my dogs getting out of the fensed in yard but that the yard is not secure to keep out anything either. 6 months is unacceptable. What excatly are you investagating with video of said incident of yall employee causeing this property damage? Waiting for the camera footage from your truck and the camera footage from the arms to be recorded over so you can then say sorry not sorry but we cant verify this or something equally time delaying. I will mail this intent to sue to both companys and I will email it to every employee I can find email address to. Giving them both 10 days to pay in full the cost of repairs plus additional funds for mental anguish and emotional distress if ignored after that I will sue for the max amount I can. Full cooperation honest documentation and cost saving alternatives is met with unacceptable delays and lack of commiunication which wrong on many levels