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CB Residential Rentals Public Storage 10201 W Hampden Ave, Denver, CO, 80227, US
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Public Storage
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Public Storage

10201 W Hampden Ave, Denver, CO, 80227, US
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1 complaint
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Website
www.publicstorage.com
Phone number
+1 (720) 608-6948
Category
Residential Rentals
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:30 am - 5:00 pm
Sun
9:30 am - 5:00 pm

Public Storage reviews and complaints 1

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11:23 pm EST

Public Storage - Customer service

1/23/2021
I currently have a storage in Denver, with Extra Storage Space. I'm moving to Lakewood. I tried to make a reservation on line with Public Storage for a 10x20 space, but my credit card got declined. So I filled my car with totes and went over to Public Storage 10201 W Hampden Ave Lakewood, CO 80227. From the moment I walked in, nothing but negativity. "Can I pay?" I ask, they said "nope, it'll take too long," despite the fact I already filled all my information. All I need is to pay, I got the cash, they said nope come back tomorrow or Monday. "But I drove long to get here," "Nope and you got to make an appointment." "They said they told me in a text." I showed them the text said nothing about an appointment. They were unfriendly and bitter, maybe because I am non-white. I done business with Public Storage for 20 + years., I will go back tomorrow, only because I saw an Extra Storage Space building just around the corner from them.
[protected]

Desired outcome: What can you do? I already lost my time and my gas going there, i don't want to face those unfrienly people again?

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