Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Residential Rentals Public Storage 10201 W Hampden Ave, Denver, CO, 80227, US
Public Storage company logo
Public Storage
reviews & complaints
Public Storage company logo

Public Storage

10201 W Hampden Ave, Denver, CO, 80227, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.publicstorage.com
publicstorage.pub
Phone number
+1 (720) 608-6948
Category
Residential Rentals
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:30 am - 5:00 pm
Sun
9:30 am - 5:00 pm

Public Storage reviews and complaints 1

View all 325 complaints
ComplaintsBoard
D
11:23 pm EST

Public Storage - Customer service

1/23/2021
I currently have a storage in Denver, with Extra Storage Space. I'm moving to Lakewood. I tried to make a reservation on line with Public Storage for a 10x20 space, but my credit card got declined. So I filled my car with totes and went over to Public Storage 10201 W Hampden Ave Lakewood, CO 80227. From the moment I walked in, nothing but negativity. "Can I pay?" I ask, they said "nope, it'll take too long," despite the fact I already filled all my information. All I need is to pay, I got the cash, they said nope come back tomorrow or Monday. "But I drove long to get here," "Nope and you got to make an appointment." "They said they told me in a text." I showed them the text said nothing about an appointment. They were unfriendly and bitter, maybe because I am non-white. I done business with Public Storage for 20 + years., I will go back tomorrow, only because I saw an Extra Storage Space building just around the corner from them.
[protected]

Desired outcome: What can you do? I already lost my time and my gas going there, i don't want to face those unfrienly people again?

Read full review of Public Storage
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.