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CB Waste Management Waste Management [WM] 7780 E 96th Ave, Henderson, CO, 80640, US
Waste Management [WM] company logo
Waste Management [WM]
reviews & complaints
Waste Management [WM] company logo

Waste Management [WM]

7780 E 96th Ave, Henderson, CO, 80640, US
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1 complaint
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Website
www.wm.com
Phone number
+1 (303) 797-1600
Category
Waste Management
Working hours
Mon
6:00 am - 5:30 pm
Tue
6:00 am - 5:30 pm
Wed
6:00 am - 5:30 pm
Thu
6:00 am - 5:30 pm
Fri
6:00 am - 5:30 pm
Sat
8:00 am - 12:00 pm
Sun
Closed

Waste Management [WM] reviews and complaints 1

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J
12:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Waste Management [WM] has left an official reply on this complaint.

Waste Management [WM] - Trash pickup

Our homeowners association was scheduled to have trash picked up on Thursday, December 29. Waste Management cancelled this pickup and has re-scheduled for Thursday, January 5, a week later. Of course, this was Christmas week, so the trash is much fuller than normal.

Only two homeowners in our area received phone messages that this scheduled pickup was being cancelled, even though many more of us — myself included — are on the alert list and have received alerts in the past.

I can understand a day(s) delay due to weather, but a full week seems excessive, especially during Christmas week. In fact, this is totally unacceptable.

Please let me know if it is possible to pick up our trash before the scheduled date.

Jim Kiernan

President, Hilltop Homewowner's Association

11020 Meade Ct.

Westminster, CO

80031

[protected]

Desired outcome: Trash pickup before January 5.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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Waste Management [WM] representative's response
Jan 05, 2023 8:22 am EST
Waste Management [WM] customer support contacts
Phone numbers

+1 (800) 796-9696

Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Good day Jim, our apologies for the week delay. I do see we are on schedule to come today to service this area.^sc
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