King Soopers

I am unhappy with the deceptive packaging of the sirloin petite steaks I purchased on Friday, Feb. 2, 2024, at 3:42 pm. at the King Soopers at 3050 Northern Ave in Pueblo CO.

I purchased some packages of the sirloin steaks with a digital coupon for a good sale price. They looked good enough for the price and I knew there would be some waste from what was visible in the package.

However, when I opened the packages to trim and freeze the meat, I was disgusted by what the steaks looked like on the hidden side. Had I been able to view that side of the steaks before purchase, I would have not bought 4 out of 5 packages. There was a considerable amount of fat and gristle and "silver skin" through the steaks on the reverse side of the meat in the packages. I managed to trim away the fat and waste from these "steaks" and lost at least 25% to 30% of the total weight of the meat.

Is this a new King Soopers marketing strategy? I call it deceptive packaging. I've never gotten anything like that from King Soopers before. I used to buy meat from Safeway and stopped because they started doing the same deceptive packaging.

Hello my name John Gordon. I have been a loyal customer for over 40 years. I have been having difficulties there for quite some-time over the years. I applied for & got my RX savings club for me & my wife Karla. They sent me a card w/o Karla's name on it & did not honor it 2 weeks ago when Karla went in. I since have called the RX savings ppl & they sent me a new card last week with both of our names on it, family membership card. Today I had Dr. call in scripts for my cancer that I found out I had, & they again would not honor my card. I have been off work for a few weeks & can't afford much. The rx savings card could have helped me out. As I gave the pharmacist my card she said that it would not work & for me to call the rx saving ppl, as I told her I've talked with them 2 times now, the lady was getting a little snappy at me b/c I;m already frustrated because I been denied my savings club twice after paying for a family membership that hasn't been honored yet. The lady at the register wasn't helping me out at all as they have been busy, I know, but customer service is paramount. I asked for the pharmacist manager. She Jordan came at me like I was a step child with her hands on her hips & as I tried to explain to her that Ive tried calling several times to get the card fixed. She outloudly called me rude & told the lady at the register to hurry up with my order because there were other ppl waiting in line, as if my problem wasn't important enough. Bad enough I was told I had cancer, but these ladies didn't have a care of concern & were more worried about the ppl in line instead of my issue... NOT OK

John Gordon [protected]

I believe I was stereotyped today whilevm shopping and I didn't appreciate it whatsoever. I shop this location two to three days of the week and have never encountered being treated like a shoplifter till today. I was in the shampoo and conditioner aisle trying to figure out what I was going to purchase when I heard an overhead announcement for security in the shampoo aisle. The security guard then approached me asking if I needed any help which I didn't and she did not leave me alone till I left the aisle.

I have been shopping at this store for well over 10 years and always had a great experience with shopping and the employees except the store manager Bob Ask. I am a mother of two and I urgently needed to get some items for my children for a birthday party we were planning on celebrating. I asked Bob about where the hispanic section is so I could look for things for a pinata and other birthday items. Bob then turns and looks at myself and my two children up and down and then sighs and walks away muttering "you couldn't afford a birthday those items aren't accepted by food stamps". I overheard him and asked him to repeat himself and I threatened to contact his corporate office. He then said "go ahead, they don't give their time to minorities". I strongly urge anyone with a family to stay away from that racist jerk Bob Ask of Pueblo Colorado if you don't want to be treated like trash like myself and kids were.