Hartford Hospital reviews and complaints 4
View all 17 complaintsHartford Hospital - Dr. Kleinberg - Hartford Hospital, Hartford, CT. 8/28/2022
I was seen in the ER of Hartford Hospital in Hartford Connecticut on 8/28/22 from approximately 8:30 a.m. to 2:00 p.m. following a concerning incident on 8/27/22. Upon discharge Dr. Kleinberg entered my room (for the first time after a 6 hour wait). Dr. Kleinberg Did Not conduct a physical, neurological, or psychological assessment. He stood by my bedside and listened to my statement. Period. I advised him of the nature of my circumstances and what led me to the ER that morning. Dr. Kleinberg stated you probably have a Brain Tumor. Dr. Kleinberg then advised me to see a psychiatrist for an evaluation. Very unprofessional and unsubstantiated evaluation. Stay clear.
Desired outcome: Disciplinary Action
Hartford Hospital - dr jason gluck
Unresolved and file complaint with state of connecticut concerning comments made during consultation. Fear. Demeanor. Lack of empathy as medical provider. My name is Aaron C Marshall Sr and my son Aaron Marshall Jr has been under the medical care of Uconn Medical Center in Farmington. Aaron has been a Cardiology patient of Dr. Heiko Schmitt and his cardiovascular physicians like Dr. Kellie Cipriani. Aaron had a heart stent or defibberllator placed in his chest against my wife and I wanting and seeking a medical 2nd opinion. Since 2012 my son's medical care was facilitated and serviced at Uconn until February of 2019. Dr. Kelli Cipriani was the consulting physician in February. My son was having acid reflux and constipation and went to Uconn ER initially for this issue. He was referred to Cardiology rather than a gastreologist. Aaron had several tests performed while consulting with Dr. Cipriani. Blood. Cardiology. EKG. Aaron was given a follow up appointment. An hour after leaving his appointment my son was called immediately by Dr. Cipriani herself. She spoke to my wife, Aaron and myself. "We found abnormalities in your son's test and need him to immediately go to Hartford Hospital Emergency Department. Aaron will be met by Cardiologist Dr. Jason Gluck. Please ensure your son gets there tonight". Aaron was immediately admitted to Hartford Hospital Step Down 5 ICU after several hours of testing in the Emergency Department. Dr. Jason Gluck conferred with my wife and I. The mindset from the start seemed to clearly focus on a Heart Transplant protocol and at whatever cost. Dr. Gluck had his medical team of nurses meet with my wife and I. They did not want to entertain my wife and I having parental concerns. They seem to create moments of fear within my son by making adamant statements of what it would mean if their theory on his health was not agreed to. We followed the process of medicine and medical interpretation of our sons condition to take precedence over our reservations of what was happening. Aaron had no medical issues from 2012 until 2019. Dr. Gluck became a part of his medical profile and life and all gears accelerated into transplant mode. Aaron was hospitalized for close to one month between ICU and standard observation floor. My son would be discharged with a new medical protocol set out by the Cardiology Department at Hartford Hospital. My son cried profusely for days after his discharge. My wife and I failed to advocate for the son we gave life to on her birthday November 16th, 1988. We asked Dr. Gluck about all options to treat my son. We asked about strengthening his heart with medicine and medical therapy through medicine. Milrinone was his only focus and our only option in his regard. "Mr. and Mrs. Marshall Do you think the kid in a Cancer hospital not having any option would consider any option available. What if milrinone were their only hope? Would the child with cancer wait for 2nd opinions or sign up? This would be Aaron's only option to save his life. If your son does not consider this option quite frankly your son will die", stated Dr. Gluck in my son, wife and my presence. My wife had to leave the room watching her son helplessly in tears. This news and observation crushed us. Congenital heart failure was the diagnosis. My sons heart ejection fraction rate was 15% of the normal 65% of a heart rates production. This was his rate in 2012. 2019 the rate seemed to become an issue. My wife and I had many questions and got no answers. We were told this was not hereditary. We have three adult sons. We have been married 32 years from May 23rd 1987. Ty is 32. June 19, 1986. Tevin was born February 19, 1992. Tevin is 27. Aaron initially began treating at Stay Well Health in Waterbury. My son had unprovoked falls due to a weakness and obstruction in his knee that began at 16 years old. He was diagnosed with Muscular dystrophy of the heart. A vein leading from his leg to his heart was allegedly not pumping blood through heart properly. Therefore a need for heart stent was allegedly necessary. Aaron would be discharged with an Infusion Care medical device while the transplant protocol and process began. This is a device monitored and facilitated by a medical company. The device is intravenously infused into his arm while a monitor assesses heart function and process. While a patient of Uconn none of this was considered, warranted, or necessary. Why Now? Were our questions. Once home from the hospital and having nurses from Hartford Hospital home visit 3x weekly and thousands of dollars in medical equipment sent home or delivered. Our sin became visibly depressed and emotional. Our son never has been witnessed crying since a child. This weighed on my wife and I. Milrinone began havin a bad effect on Aaron immediately. We called and urged this doctor to alternate the treatment. Aaron began having stomach pain issues daily. He could not eat, sleep or go to bathroom. Aaron continued to complain of pain and the doctor did everything to convince us this was his only option and method of treatment. Our son once again was hospitalized. Fluid began building in his stomach while on this new treatment. Dr. Gluck fought all alternatives in treating our son. He continued to assert Milrinone was our only option. A physician referred by Uconn Medical Center and Staff had become a salesman of some sort it would seem for this device and care. Aaron went from mobile, functional, and capable to very lethargic, tired, and scared in a matter of one month. Our son was different medically, emotionally and physically. I began reaching out to other hospitals near my native Waterbury Connecticut. My wife and I resided in Huntsville Alabama since 2008 and Atlanta for 13 years due to jobs. Our oldest son was a student athlete who graduated and played football for Rich Cavanaugh and Southern Connecticut. Aaron came home once his brother resided in Connecticut permanently. We came home to care for our son through this challenge. My sister, Althea Marshall Brooks, a Yale Divinity graduate and resident of Westville New Haven suggested Yale New Haven Hospital Cardiac for 2nd opinion. My sister's father in law Bishop Theodore Brooks urged Yale for a second opinion. He serves on their board. We agreed to respect Hartford Hospital process for a few weeks to see if Aaron's progress would change. It didn't. The stomach pain continued with no available relief offered by Dr. Gluck. The nurse continued to come MORE frequently. They could offer no relief for our son just billing. Medical supplies kept being delivered but no relief for our son. Aaron continued not eating, antisocial behavior began, and pain was evident. We went to Uconn ER once again. A great doctor treated our son. He stated adamantly. Aaron's developed gallstones. He referred him to a gastreologist for further evaluation. Once Hartford Hospital was notified they assured Aaron Dr. Quinn was wrong. The readings could have been off due to the monitors in my son's chest. Dr. Gluck finally agreed to take Aaron off the milrinone but a two week weaning process. What we were never told was he would replace the milrinone with no other medicine. My son's body absorbed this in the hospital and during after care. He removes the infusion device unwilling. Aaron survived one week and was hospitalized. The physician ensured our son had no alternative to his proposal of treatment. My son was dying in our eyes and according to what we were being told by the treatment and choice and method of treatment chosen for our son. The milrinone infusion device was reinstalled in our son's body. Once again our son was offered no other alternative or relief. We had to seek a 2nd opinion. The ER physician Dr. Quinn stated Aaron had a gallstones issue. Dr. Gluck and Hartford hospital conferred. Gallstones were the culprit. Dr. Gluck stated due to our son's heart stress the gallstones were not priority his heart was. Our first point of contact was Dr. Michael Chen of Yale New Haven Hospital Cardiac department. Once all Aaron's records were transferred and because of his age. Yale New Haven Hospital Cardiac department became increasingly inquisitive about method of treatment. My wife and I were alerted about the choice in milrinone. This drug was too strong for our son's body. This was told to us by advanced cardiac physicians. Yale works collectively and strategically different medically. The process was inviting and encouraging. Our son was hospitalized within 72 hours of his initial appointment with Dr. Chen. They rechecked Hartford Hospital and Uconn entire process. This forced our son to be hospitalized another month. Yale was forced to remove his gallbladder. Yale informed my family the milrinone would have killed our son had he not been scene and treated at Yale. The medicines he initially were prescribed at Uconn by Dr. Heiko Schmitt were prescribed with new alternatives to milrinone. The end result was Yale initially was prepared for a heart transplant regiment but found his heart was strong enough to be managed with care. We went from preparing for a life challenging and changing decision to our son taking my mother and his grandmother out for Mother's Day 2019. What a difference in care and concern of medical and medical practice that utilizes all resources rather than one. Our son is alive due to the courage of Yale New Haven Hospital Cardiac Team of Medical Professionals. May 2nd, 2019 was discharged with 8 pills and no visiting nurses. Some devices were retrieved but some stayed. The bottle of medicines are his only daily consumption. We wanted to inquire about assessing action against this physician and Uconn for directing my son in Dr. Gluck direction. Our son lost his gallbladder but had we lacked decision he could very well lost his life. I sincerely do not want anyone to suffer or lose a body part or life for zeal and allegiance to a drug or drug company.
Safe travels and best regards.
Respectfully
Mr. and Mrs. Aaron and Shawn Marshall Sr.
PO Box Office 381
Waterbury Connecticut 06720
[protected] dad
[protected] mom
[protected] aaron
Hartford Hospital - failure to diagnose
Hello Law Advocate, My name is Aaron C Marshall Sr and my son Aaron Marshall Jr has been under the medical care of Uconn Medical Center in Farmington. Aaron has been a Cardiology patient of Dr. Heiko Schmitt and his cardiovascular physicians like Dr. Kellie Cipriani. Aaron had a heart stent or defibberllator placed in his chest against my wife and I wanting and seeking a medical 2nd opinion. Since 2012 my son's medical care was facilitated and serviced at Uconn until February of 2019. Dr. Kelli Cipriani was the consulting physician in February. My son was having acid reflux and constipation and went to Uconn ER initially for this issue. He was referred to Cardiology rather than a gastreologist. Aaron had several tests performed while consulting with Dr. Cipriani. Blood. Cardiology. EKG. Aaron was given a follow up appointment. An hour after leaving his appointment my son was called immediately by Dr. Cipriani herself. She spoke to my wife, Aaron and myself. "We found abnormalities in your son's test and need him to immediately go to Hartford Hospital Emergency Department. Aaron will be met by Cardiologist Dr. Jason Gluck. Please ensure your son gets there tonight". Aaron was immediately admitted to Hartford Hospital Step Down 5 ICU after several hours of testing in the Emergency Department. Dr. Jason Gluck conferred with my wife and I. The mindset from the start seemed to clearly focus on a Heart Transplant protocol and at whatever cost. Dr. Gluck had his medical team of nurses meet with my wife and I. They did not want to entertain my wife and I having parental concerns. They seem to create moments of fear within my son by making adamant statements of what it would mean if their theory on his health was not agreed to. We followed the process of medicine and medical interpretation of our sons condition to take precedence over our reservations of what was happening. Aaron had no medical issues from 2012 until 2019. Dr. Gluck became a part of his medical profile and life and all gears accelerated into transplant mode. Aaron was hospitalized for close to one month between ICU and standard observation floor. My son would be discharged with a new medical protocol set out by the Cardiology Department at Hartford Hospital. My son cried profusely for days after his discharge. My wife and I failed to advocate for the son we gave life to on her birthday November 16th, 1988. We asked Dr. Gluck about all options to treat my son. We asked about strengthening his heart with medicine and medical therapy through medicine. Milrinone was his only focus and our only option in his regard. "Mr. and Mrs. Marshall Do you think the kid in a Cancer hospital not having any option would consider any option available. What if milrinone were their only hope? Would the child with cancer wait for 2nd opinions or sign up? This would be Aaron's only option to save his life. If your son does not consider this option quite frankly your son will die", stated Dr. Gluck in my son, wife and my presence. My wife had to leave the room watching her son helplessly in tears. This news and observation crushed us. Congenital heart failure was the diagnosis. My sons heart ejection fraction rate was 15% of the normal 65% of a heart rates production. This was his rate in 2012. 2019 the rate seemed to become an issue. My wife and I had many questions and got no answers. We were told this was not hereditary. We have three adult sons. We have been married 32 years from May 23rd 1987. Ty is 32. June 19, 1986. Tevin was born February 19, 1992. Tevin is 27. Aaron initially began treating at Stay Well Health in Waterbury. My son had unprovoked falls due to a weakness and obstruction in his knee that began at 16 years old. He was diagnosed with Muscular dystrophy of the heart. A vein leading from his leg to his heart was allegedly not pumping blood through heart properly. Therefore a need for heart stent was allegedly necessary. Aaron would be discharged with an Infusion Care medical device while the transplant protocol and process began. This is a device monitored and facilitated by a medical company. The device is intravenously infused into his arm while a monitor assesses heart function and process. While a patient of Uconn none of this was considered, warranted, or necessary. Why Now? Were our questions. Once home from the hospital and having nurses from Hartford Hospital home visit 3x weekly and thousands of dollars in medical equipment sent home or delivered. Our sin became visibly depressed and emotional. Our son never has been witnessed crying since a child. This weighed on my wife and I. Milrinone began havin a bad effect on Aaron immediately. We called and urged this doctor to alternate the treatment. Aaron began having stomach pain issues daily. He could not eat, sleep or go to bathroom. Aaron continued to complain of pain and the doctor did everything to convince us this was his only option and method of treatment. Our son once again was hospitalized. Fluid began building in his stomach while on this new treatment. Dr. Gluck fought all alternatives in treating our son. He continued to assert Milrinone was our only option. A physician referred by Uconn Medical Center and Staff had become a salesman of some sort it would seem for this device and care. Aaron went from mobile, functional, and capable to very lethargic, tired, and scared in a matter of one month. Our son was different medically, emotionally and physically. I began reaching out to other hospitals near my native Waterbury Connecticut. My wife and I resided in Huntsville Alabama since 2008 and Atlanta for 13 years due to jobs. Our oldest son was a student athlete who graduated and played football for Rich Cavanaugh and Southern Connecticut. Aaron came home once his brother resided in Connecticut permanently. We came home to care for our son through this challenge. My sister, Althea Marshall Brooks, a Yale Divinity graduate and resident of Westville New Haven suggested Yale New Haven Hospital Cardiac for 2nd opinion. My sister's father in law Bishop Theodore Brooks urged Yale for a second opinion. He serves on their board. We agreed to respect Hartford Hospital process for a few weeks to see if Aaron's progress would change. It didn't. The stomach pain continued with no available relief offered by Dr. Gluck. The nurse continued to come MORE frequently. They could offer no relief for our son just billing. Medical supplies kept being delivered but no relief for our son. Aaron continued not eating, antisocial behavior began, and pain was evident. We went to Uconn ER once again. A great doctor treated our son. He stated adamantly. Aaron's developed gallstones. He referred him to a gastreologist for further evaluation. Once Hartford Hospital was notified they assured Aaron Dr. Quinn was wrong. The readings could have been off due to the monitors in my son's chest. Dr. Gluck finally agreed to take Aaron off the milrinone but a two week weaning process. What we were never told was he would replace the milrinone with no other medicine. My son's body absorbed this in the hospital and during after care. He removes the infusion device unwilling. Aaron survived one week and was hospitalized. The physician ensured our son had no alternative to his proposal of treatment. My son was dying in our eyes and according to what we were being told by the treatment and choice and method of treatment chosen for our son. The milrinone infusion device was reinstalled in our son's body. Once again our son was offered no other alternative or relief. We had to seek a 2nd opinion. The ER physician Dr. Quinn stated Aaron had a gallstones issue. Dr. Gluck and Hartford hospital conferred. Gallstones were the culprit. Dr. Gluck stated due to our son's heart stress the gallstones were not priority his heart was. Our first point of contact was Dr. Michael Chen of Yale New Haven Hospital Cardiac department. Once all Aaron's records were transferred and because of his age. Yale New Haven Hospital Cardiac department became increasingly inquisitive about method of treatment. My wife and I were alerted about the choice in milrinone. This drug was too strong for our son's body. This was told to us by advanced cardiac physicians. Yale works collectively and strategically different medically. The process was inviting and encouraging. Our son was hospitalized within 72 hours of his initial appointment with Dr. Chen. They rechecked Hartford Hospital and Uconn entire process. This forced our son to be hospitalized another month. Yale was forced to remove his gallbladder. Yale informed my family the milrinone would have killed our son had he not been scene and treated at Yale. The medicines he initially were prescribed at Uconn by Dr. Heiko Schmitt were prescribed with new alternatives to milrinone. The end result was Yale initially was prepared for a heart transplant regiment but found his heart was strong enough to be managed with care. We went from preparing for a life challenging and changing decision to our son taking my mother and his grandmother out for Mother's Day 2019. What a difference in care and concern of medical and medical practice that utilizes all resources rather than one. Our son is alive due to the courage of Yale New Haven Hospital Cardiac Team of Medical Professionals. May 2nd, 2019 was discharged with 8 pills and no visiting nurses. Some devices were retrieved but some stayed. The bottle of medicines are his only daily consumption. We wanted to inquire about assessing action against this physician and Uconn for directing my son in Dr. Gluck direction. Our son lost his gallbladder but had we lacked decision he could very well lost his life. I sincerely do not want anyone to suffer or lose a body part or life for zeal and allegiance to a drug or drug company.
Safe travels and best regards.
Respectfully
Mr. and Mrs. Aaron and Shawn Marshall Sr.
PO Box Office 381
Waterbury Connecticut 06720
[protected] dad
[protected] mom
[protected] aaron
No resolution
My son still survives outside of a doctors demand to use IV infused milinirone. No contact from hospital.
Hartford Hospital - services/bill
To Whom it may concern:
On July 9, 2019 I went to a medical clinic in West Hartford with chronic diarrhea. I was told I also had a severe urine infection and that I should go to the Emergency Department immediately. I went to Hartford Hospital. After waiting for six hours in the waiting room, I was seen by a Physicians Assistant named Matt. (it was a very busy day at the E.R.) I was able to give an urine sample which was left on the counter for the next four hours before being picked up. I was not treated for the infection with antibiotics while I was there, but was given a written prescription and sent home because Matt could not find anything else wrong. It was almost 10:00 p.m. at that point and my pharmacy was closed. The nurse who took my blood, whose name is Liz, was totally incompetent. Blood went everywhere on my clothes, the bed sheets, and the floor. Liz cleaned the blood on the floor with her foot and towel which she left on the floor. The physician who did the CT scan was kind enough to change the sheets. A day and a half later I was admitted to John Dempsey Hospital for three days with a 102 degree temperature. I was diagnosed with an intestinal infection, urine infection, and pneumonia. The doctors as Dempsey were appalled that I was not treated for the infection while at Hartford Hospital. The total charges Hartford Hospital charged me for the six hours I was there before sending me home sick is $11, 315.82. The total charges John Dempsey is charging me for a three day stay is $14, 724.37. How is this justified? I cannot pay for both bills. I will pay the John Dempsey bill gladly, as they took care of me. Please make the appropriate adjustment to my account and waive the bill.
Thank you for you consideration in this matter.
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