Shell reviews and complaints 1
View all 1175 complaintsShell - Gas points redemption
On June 8th at approximately 11 am I went to the gas station at 4101 Connecticut ave in silver spring MD. I put in my giant rewards number in an attempt to redeem my gas rewards. However when I began to pump the pump was extremely slow. I had to get the attendant twice because in five minutes it had not even pumped a gallon. The attendant then informed me that someone had pulled off with the gas hose still attached and he thought he had fixed it. Well in the process I lost my 50 cents off because I could not wait for the hour it would take to pump and even though it was a negligent on the the attendant I was the one who was out of my rewards
Desired outcome: Reinstatement of my 40 cents off
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