Menu
For Business Write a review File a complaint
CB Glasses and Lenses LensCrafters 926 N University Dr, Coral Springs, FL, 33071, US
LensCrafters company logo
LensCrafters
reviews & complaints
LensCrafters company logo

LensCrafters

926 N University Dr, Coral Springs, FL, 33071, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
M
5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

LensCrafters - customer reps

I am a long time customer and pay a lot of money to this place, not to be disrespected by the people that work at this location. When I go into to pick up glasses I don't expect my customer rep to be a complete [censored] about the pick up.. The attitude the rudeness, is just not acceptable... I will sooner start taken business elsewhere then go back to this location if they can't hire respectable employees!

Read full review of LensCrafters and 1 comment
Hide full review
1 comment
Add a comment
K
K
kdmyste
US
May 15, 2019 10:44 pm EDT

Today, I went to the Burlington location to pick up my glasses. The lady made me wait half an hour to pick them up for no reason. She was not really helping the other customers with their selection. Her behavior is unacceptable. She could have told the other customers that she will take care of getting my glasses and be right back in 5 minutes while they look over the selection of glasses on display. But instead, she chose to make me wait unnecessarily. Why should I spend so much money there only to be treated so poorly?

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.