LensCrafters review: Glasses are not back after being told it takes 7 to 10 days and being lied to

On December 13, 2024 around 10;30 am, I was at Lens Crafter at Christiana Mall Newark DE. I was picking out new glasses. I had cataract surgery on the 18th & 25th of October. I have a bad astigmatism and was given a new prescription on the 10th of December. After being fitted for a new pair of glasses, I was told my new glasses would be back in 7 to 10 days. I explained to employee what was going on with my eyes. I called in on the 22nd to check if my glasses were in. The phone rang about 8 times before it was answered. Gave person my name and she replied my glasses were still at factory, I don't think she looked up info because she answered too quickly. Called back next day the 23rd, was told the glasses were shipped that day and should be back by Thursday the 26th. Today is the 26th and I called the store around 1:30. I was told that my glasses were shipped this morning and should be here by Saturday. I told employee that I am tired of the run around I am being given I am having problems with my vision. I have been with Lens Crafters for over 25 years and I am very frustrated and unsatisfied. Dorothy Tolston