TruGreen reviews and complaints 1
View all 275 complaintsTruGreen - Behavior of the onsite staff
On 5/12/2021 @approximately 7:00 am, I let my dog out and I saw a man with his hose to start my neighbors pesticide spray. My dog which is a small size dog immediately run to the end of the fence and barking at him. He was in the water side of the neighbors house - I started my inquiry if his pesticide is dog friendly however he continued to spray, as he was approaching the side toward my house I started telling him what is the MSDS of his chemicals as I had a dog that was sprayed before and was in a long battle and become blind, he still continued to spray within the perimeter of the fence where my dog was - as I tried to tell him that the chemicals aerate he begun to take his phone and taped me - claiming he was being attacked - stating "I'm always attacked in this job" where all I wanted him to do was to reposition his spray away from my dog while I retrieve the dog. Instead he was right where my dog was as if he uses that his hose to deter him. Now, he was recording me as I was escalated with him taping me. I tried calling True green but there was no customer service line before the business opens. I think because of my previous experience on harm done despite the operator before claiming that the solution was the same as the tick collar it did do harm on my huge dog before how much more to this small dog.
The business should educate their operators on site on safe actions in case a dog is in the vicinity - like the landscapers if you have the dog in the vicinity they move to another area until the dog is removed.
Desired outcome: Improvement on strategy to act upon that is healthier and safe to those around him esp. that the dogs are in the level of the soil.
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