Joe's Crab Shack reviews and complaints 1
View all 91 complaintsJoe's Crab Shack - Service and food quality.
We were in your location in Jacksonville Beach 04/18/2023 where the server Alfred was so rude to us and blew his breath because I had questions regarding the menu due to being vegetarian, this after waiting 15 minutes to even place an order, When our food came out, $65.99 King Crab Combo looked like something out of the trash. The server looked at us with a rude smirk and rolled his eyes again. I asked to speak to the manager who was also rude, I told him we wanted to pay for drinks and leave. He charged us $50 for uneaten food and a second round of cocktails we never got. I have never been so offended in a restaurant.
Desired outcome: Full Refund and apology.
Latest Joe's Crab Shack Reviews
Pickup order - false advertisement Service I am an employee with a discrimination issue with a manager Poor customer service and not honoring what the website says Repeated charges on cardGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!