Domino's Pizza reviews and complaints 1
View all 1468 complaintsDomino's Pizza - Delivery
I placed an order online, now granted it was for just sodas, however, my order was for nearly 20.00. In any case, nowhere did it state that I couldn't place an order for just sodas, and my order went through without a problem. After nearly an hour I called the store to check on the status of my order. The first representative who answered Lied to me and insisted that the sodas had been delivered. I went out on the porch and told her that there was nothing on my porch. I asked if it was possible that the sodas had been delivered to the wrong house. She caught an attitude with me and stated again, that they had been delivered. I patiently repeated that there was nothing on my porch. She then placed me on a long hold and then another representative got on the line. I explained to the new representative that I was checking on the status of my order, and he told me that since the order was just for drinks, that the delivery person has refused to make the delivery and it had been cancelled. I asked if the money would be put back on my card, and he said it would. I just wanted to say that the way that my inquiry was handled, and the way I was treated on the phone did not sit well with me at all. The customer service was awful, and left me feeling as if I was not valued as a customer.
Latest Domino's Pizza Reviews
Store not honoring ad The treatment of the owner of my local Domino's Got a delivery and order was completely wrong 7630 n beech street Added ingredientGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!