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CB Travel and Vacations InTown Suites 210 St Johns Bluff Rd N, Jacksonville, FL, 32225, US
InTown Suites company logo
InTown Suites
reviews & complaints
InTown Suites company logo

InTown Suites

210 St Johns Bluff Rd N, Jacksonville, FL, 32225, US
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1 complaint
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Website
intownsuites.com
Phone number
+1 (888) 882-0431
Category
Travel and Vacations

InTown Suites reviews and complaints 1

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InTown Suites - Late fee

Jan 13th 2024 at 11am. My name is Rocco Daman Room 307. I went to pay the rent at 1030am was told to come back at 11am. I came back no one was there. I saw the front desk manager on the property and was told to wait. And come back when she was done doing her rounds. I went back up to the front desk after all that delay and was told I owe a late fee. When I asked why? I was told to pay it or leave. Very rude person along with a late fee that I am not responsible for. She was late. I made every attempt to pay first thing in the morning.

Claimed loss: 30.00

Desired outcome: Refund late fee please.

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InTown Suites representative's response
Jan 15, 2024 12:20 pm EST
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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Thank you for choosing InTown Suites. All charges are due in advance. Room charges for the upcoming period must be paid on your renewal date. Payments made after that time may be assessed a late payment fee. Sorry for any financial inconvenience this may cause. https://www.intownsuites.com/faq/
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