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CB Travel and Vacations InTown Suites False violation, overcharged for room
InTown Suites

InTown Suites review: False violation, overcharged for room

J
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3:53 pm EST
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on 2/20/25 I received a violation stating that I used marijuana on the premises. I have to leave on the 22nd and I wont get back deposit. I never used or possessed marijuana on this property and when I politely asked the property manager about it she stated that it was weed on the table in my room. Its tobacco and I can prove it. I was also charged 30 dollars more then the room cost. When I asked her about the price she said it the receipt is wrong. she also said she could make me leave now because I walk in the halls sometimes. I honestly feel discriminated against. She stated that she could decline service to whomever she wanted too. I just feel that if I follow the rules i should be able to stay and even if i cant i should at least get my deposit back. i never broke a rule.

Claimed loss: Deposit

Desired outcome: I would like to be able to stay or be returned my deposit the property manager should be disciplined for discrimination. Now Im afraid to leave the room because she may just decide to kick me out like she said.

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Update by Joshua Saunders
Feb 23, 2025 12:37 pm EST

I asked the property manager for an incident report because I hurt myself and I was outright denied it. She said she would do nothing to help because she could have kicked me off of the property. I have video evidence but when I upload I get an error alert

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  1. InTown Suites Contacts

  2. InTown Suites phone numbers
    +1 (800) 553-9338
    +1 (800) 553-9338
    Customer Service
    +1 (800) 769-1670
    +1 (800) 769-1670
    Guest Services
  3. InTown Suites emails
  4. InTown Suites address
    2727 Paces Ferry Rd SE # 2-1200, Atlanta, Georgia, 30339, United States
  5. InTown Suites social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 24, 2025
  7. View all InTown Suites contacts