Marshalls reviews and complaints 1
View all 304 complaintsMarshalls - Cashier customer service
February 28,2022 11:27am
Marshall's 14964 Duval rd Jacksonville FL
I was paying for 5 scarfs for my aunt... one was $49 and
I say to the cashier "not that one, I need to send a message first and
she said before I finished"If you apply for the card maybe you can afford it"I said nicely they are for my aunt let me ask her... and she noticed another one didn't have price... and they check and it was $29,. so I said.."I need to ask about that one too, I'll pay for everything else in my cart. ($100)... while I wait for my aunt to answer me back"I even apologize for the inconvenience while I was sliding my card to pay, but instead of acknowledging my apologies and instead of saying something nice to me.. she ask her coworker about her 15 minutes break.
I grab my bags, I made a knot on both.
And I say" I'm going to put my bags under the cart, and the scarfs on top and walk around the store while I wait for my aunt to answer and I might look for something else to buy."
She said NOO! and took them out of my hands, like I was going to steal them.
I leave the store so upset that I wanted to return everything. I call the store to complain and a very nice girl answered and apologized sincerely.
Its 9:45pm and I'm still feeling upset.
Latest Marshalls Reviews
Unprofessional rude staff Small water cup supposed with leak proof top. only !6.99$ Associate bullies, threatened and physically hit employee Sexual harassment from co worker Marshall's employeeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!