Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Furniture Stores Rooms To Go 2980 NW Federal Hwy Ste A, Jensen Beach, FL, 34957, US
Rooms To Go company logo
Rooms To Go
reviews & complaints
Rooms To Go company logo

Rooms To Go

2980 NW Federal Hwy Ste A, Jensen Beach, FL, 34957, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.roomstogo.com
Phone number
+1 (772) 692-3838
Category
Furniture Stores
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

View all 983 complaints
ComplaintsBoard
C
3:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Rooms To Go has left an official reply on this complaint.

Rooms To Go - Bad bonded leather

I purchased leather sofa and love seat at Rooms to go in 2016. They started peeling in 2020 in places that did not show. It is now peeling on exterior places. I did not know this leather was bonded. I assumed it was dyed leather. That was a mistake for sure. I have been trying to resolve the problem since May 2021. I would be happy to join a class action suit. I have bought many items from RTG and referred family and friends to them. I am also a Realtor and many of my customers have bought furniture from them in Jensen Beach FL. I will never shop again there.

Desired outcome: acknowledgement that they did not disclose that the leather was painted..and explain anything about it..

Read full review of Rooms To Go
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
Rooms To Go representative's response
Oct 04, 2021 3:11 pm EDT
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

File a complaint Write a review
View all Rooms To Go contacts
Thank you for your review. If you can provide a few more details, we would be happy to look into this further for you. Please email us at TellUs@RoomsToGo.com with your order info. We hope to hear from you soon! - Tiffany
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.