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CB Furniture Stores Rooms To Go 2980 NW Federal Hwy Ste A, Jensen Beach, FL, 34957, US
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Rooms To Go
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Rooms To Go company logo

Rooms To Go

2980 NW Federal Hwy Ste A, Jensen Beach, FL, 34957, US
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1 complaint
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Website
www.roomstogo.com
Phone number
+1 (772) 692-3838
Category
Furniture Stores
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

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3:05 pm EDT
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Rooms To Go - Bad bonded leather

I purchased leather sofa and love seat at Rooms to go in 2016. They started peeling in 2020 in places that did not show. It is now peeling on exterior places. I did not know this leather was bonded. I assumed it was dyed leather. That was a mistake for sure. I have been trying to resolve the problem since May 2021. I would be happy to join a class action suit. I have bought many items from RTG and referred family and friends to them. I am also a Realtor and many of my customers have bought furniture from them in Jensen Beach FL. I will never shop again there.

Desired outcome: acknowledgement that they did not disclose that the leather was painted..and explain anything about it..

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Rooms To Go representative's response
Oct 04, 2021 3:11 pm EDT
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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Thank you for your review. If you can provide a few more details, we would be happy to look into this further for you. Please email us at TellUs@RoomsToGo.com with your order info. We hope to hear from you soon! - Tiffany
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