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CB Department Stores Fresco Y Mas 12107 SW 152nd St, Miami, FL, 33177, US
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Fresco Y Mas
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Fresco Y Mas company logo

Fresco Y Mas

12107 SW 152nd St, Miami, FL, 33177, US
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1 complaint
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Working hours
Mon
7:00 am - 12:00 am
Tue
7:00 am - 12:00 am
Wed
7:00 am - 12:00 am
Thu
7:00 am - 12:00 am
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 12:00 am
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S
5:22 pm EDT

Fresco Y Mas - about the manager on duty estrella

On june 4 at 2.38 pm I was approaching the cashier station 4 from counting from produce and I slip and fell when I look on the floor there was something spill in the aisle when estrella saw it was me she was nonchalant and took her time started wiping the floor instead of asking me if I was ok if it was any other person they would have imediate attention but I guess since im a regular they didnt care not good service the cashier luis saw me on the floor was the only one ask me how I was
I told them it was my back and foot but you know when you get in a car accident you really dont know how you feel until the next day. when I woke up in the middle of the night I could barely walk my let toe was bruise and swollen but with no insurance I couldnt go to er I even call corporate customer service which someone will call soon mean while im suffering I hope someone can contact me tonight or in morning so I can go to urgent care to have my toes look at and someone can train the manager to attend to customer first to see how they are very upset with the store

Read full review of Fresco Y Mas and 6 comments
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Chabely Abreu
US
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Apr 30, 2023 6:30 am EDT

Hoy 23 de abril fui al fresco 1201 E Tenth Ave Hialeah fl 33010 y en el Costumer service me atendió Silvia un carácter no compatible como para atender clientes no tiene paciencia y no es agradable tenía mala cara y tiraba las cosas muy mala experiencia con ella la verdad no tiene carisma para trabajar en lugares públicos

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maira troncoso
Miami, US
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Dec 21, 2022 10:46 am EST

On December 14 2022 I fell in the produce department I need to see a doctor for my right hand, lumbar area and right knee. please contact me [protected]

I filed a incident report with the manager, he told me that your office will contact me and I haven't heard anything.

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Anatella
US
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Nov 27, 2022 1:27 pm EST

The Store Located at 7 St SW and 37 Ave y selling Romain Hearts, 3 pack at $11.00. Not even Publix has such a reap off. This complain is also being sent to the Department at Tallahassee

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Chester 46
Hialeah, US
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Nov 22, 2022 8:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They tolled me i could not change im quererse they did not al¡wed it rude i was humiladed she cursos at me they need to respect and also the manager at 12pm on tuesday did not help quaters is money to she called

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Fausto Leon
US
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Nov 06, 2022 11:27 pm EST

I came in for the $1.98 per pound chicken breast special after waiting one hour in line they could not honor your special, store manager Ronald refused to honor your special so I left all my groceries and walked out

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zebasejo
US
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Aug 29, 2022 5:55 pm EDT

Store located at west 65 st and 4th ave in hialeah. Service is real bad, employees look they are no train to do the job too much cheech chat, the store is cubanise, I am a cuban too much talking

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