I went to this location on Friday On November 10th,2023 7:52p 3701 NW 7TH ST,
MIAMI,FL Store [protected]. On the soda isle they had a sale buy 2 get 2 free mix or match (Pepsi products). $7.99. We grabbed 2 6pack Pepsi’s, 1 6 pack Brisk tea,and one 6 pack Ginger ale soda. Did more shopping then headed to the cashier. After the cashier Solange rung everything up I noticed only one $7.99 came off making only one of the 6 pack sodas free.
We informed the cashier of the sale. Because she didn’t understand Good English she called over a 2nd cashier. We informed her of the sale. She then called over a third worker who was walking by to send her to the soda isle to check. I followed the third worker. I showed her exactly each sticker for each 6 pack that was within the sale price. She said yes. We walk back to the front. By the time there is a 4th lady there who was the Store Manager :Henner. The 3rd worker then informed them all that yes the Pepsi,brisk tea,as well as the ginger ale is apart of the buy 2 get 2 free sale. The Store Manager insisted that it was not. Even after one of her own store workers also told her it in fact was. Because I had already wasted time I told the cashier Solange to void it paid for our other items and we left.
On November 11th we went to store location 3401 NW 18th Ave Miami,Fl. [protected] because I still needed the sodas for an event that day. I was able to purchase the soda’s for the sale price but 2 get 2 free that was denied to me at the first location on Friday November 10th by store Manager:Henner. I also took a picture of the main product which was the brisk tea that Henner was saying wasn’t apart of the sale. I didn’t think to take it at Henner location it was taken at 2nd store location.
Desired outcome: Store Manager should be reprimanded.