Shell reviews and complaints 1
View all 1175 complaintsShell - consumer complaint in damage
I went to a Shell Gas Station in Oakland Park, FL to purchase a car wash. I went to the gas station attendant and paid $5.99 for the car wash. The negligence and damage was when the car wash attendant improperly disembled my antenna from its base. He unscrewed this in his wrongful twisting and causing a piece of this to break. I am unable to unscrew the antenna as I would and need to use some tool to replace this part. I was not a valued customer and told to drive through his car wash because he says his car wash does not break off antennas. I went through and he sent me home to handle the damage done. I called later to speak with the manager and the telephone number [protected] is ringing to a fax machine. When I called the dealer i an told the price of this antenna piece is $54 excluding tax. My email address is [protected]@aol, com and my name is Ms. Judith. I may be reached at [protected], Mailing address is 1331 NW 88th Street, Miami, Florida 33147.
PLEASE DO NOT POST MY COMPLAINT ONLINE.
The complaint has been investigated and resolved to the customer’s satisfaction.
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