Aspen Dental

To whom it may concern, 12/4/23 9:45No star for them from me,. It is shame that this company would even start a bussiness in our lil old town of Okeechobee, Florida like they are starting out, I called Aspen Dental and they got me right in and Said they did take my insurance, Humana, my appointment was at 9:45, and I got out at round 12:30, but I was very patient because they were having computer problems, and I do understand that was out of their control.

When I got up to the young lady to set up my up coming visits and I told them from the beginning I wanted to get what my Insurance would pay for and they assured me they would be happy to do that, the young lady refused to call Humana and talk to Humana, and when she gave me the charges, 9966.00 she said Humana would would only pay a small amount of 1506.00 for the services, and she gave a insurance discount of 1796.40 my reasonability would be 6663.60, After she refused to call my insurance, after I told her all the charges Humana would pay up to 5000.00 on my claim, I had called Humana before I made the appointment, When I got back home I call Humana again and the lady with Humana said she had no records of Aspen calling for me.

When I got back home, the young lady called to ask if I would bring her paper she accidently gave me by mistake, the oh really the treatment plan, so I told her I would not drive back down there after she had done me the way she did, I have all this on paper. And who ever I meet or talk to will know how this appointment went. Sorry but you dont do wrong and get by. Chris McNabb