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CB Flooring Installation Empire Today 7322 Exchange Dr, Orlando, FL, 32809, US
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Empire Today
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Empire Today

7322 Exchange Dr, Orlando, FL, 32809, US
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1 complaint
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Website
www.empiretoday.com
Phone number
+1 (321) 217-4787
Category
Flooring Installation

Empire Today reviews and complaints 1

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11:28 am EST
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Empire Today - luxury vinyl tile

We had Empire install some Luxury Vinyl Tile and were happy with the installation but not the tile. The tile looked like it was factory seconds. We were told the best products will be used and they will stand behind the product. So far I have not heard back from the salesman nor the company. The tile we picked was beautiful, but about a third of the tiles installed had spots on them that looked like spilled paint. The installers spoke very little English and we did not notice the flaws until the floor was complete. Empire said they would send somebody out in a day or two but so far nobody.

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Empire Today representative's response
Jan 11, 2016 12:15 pm EST
Empire Today customer support contacts
Phone numbers

+1 (800) 588-2300

+1 (855) 972-3100

Address

333 Northwest Avenue, Melrose Park, IL, 60164, US

Website

www.empiretoday.com

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Hi Terrance, we’ve read your review, and we regret that your product has not been meeting your expectations. We can assure you that we are taking your concerns seriously, and we will be following up with you shortly to learn more about the situation and help make things right for you. You can also reach us at customersupport@empiretoday.com. Thank you. Bill Allivato, National Customer Service Manager
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