Mattress1.com reviews and complaints 1
View all 7 complaintsMattress1.com - Poor Quality
Purchased mattress and within 2 days of ownership, the bed started to make noise Rotated mattress, check box spring and found that box spring was the issue. Called the store and spoke to a very rude sales associate, Mike. He mentioned that I received a deal at $1, 800 for a king size mattress and that they do not honor any Veterans Discounts. Informed him that I purchased the bed on Veterans Day and was the reason for the lower price. Said to me that I could have someone come out to look at the mattress but there would be a $49.95 service charge and nobody works for free. I said that I could contact the manufacturer and they might come out and look at it. It appears that once you purchase a mattress from this company, they seem to wash there hands of the client.
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