Aspen Dental reviews and complaints 2
View all 1638 complaintsAspen Dental - Denture appliance
Date of incident: April 8, 2021
Client #: 5318502
I needed a new lower (full) denture to replace the one I broke. As the dental technician was unable to repair my broken denture, a new one was made which did not fit at all. Dr. S. Soleimani stated I would be given a full refund of the total charged to my Care Credit account amounting to $2, 428.00 as per Aspen Dental's stated guarantee. Mr. Robert Bastista of your office refuses to honor my refund request.
I want a written confirmation of this refund upon the return of the appliance to your Port Richey, Florida location simultaneously. As of today, they have not answered my attorney's letter.
Desired outcome: Full refund and notification in writing to both myself and Care Credit
Aspen Dental - Charged for interrupted service fee $550
I went to aspen for a root canal and temporary crown in sept 2019, after 3 attempts at making a permanent crown and the crown not fitting, then covid hit and i was not about to go back into a dentist office, aspen charged me a $550 interrupted service fee, which went on my credit report, for not coming back to there office in 2020. How is that legal to charge someone for not coming back to their dental office. Especially $550. Is this legal?
Desired outcome: I WANT THIS $550 OFF OF MY BILL AND MY CREDIT REPORT
Latest Aspen Dental Reviews
Fraudulent charges Don't get Scammed! Implants Upper partial service. Ill fitting denture. Job not finishedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!