Aspen Dental

On Jan 24, 2022, I went to see a doctor at Aspen Clinic, 4307 13th Street, Saint Cloud, FL 34771. My chordal at the right upper side of my mouth was very sensitive and could not chew on that side. I need it a simple extraction. I was informed by Aspen that I needed an X-ray and oral exam. Once the exam was performed, they informed me that I had an infection in my whole mouth — not true — and that I needed immediate deep cleaning and the extraction. The hygienist cleaned half of my mouth and declined to give me any antibiotics. She told me that with the cleaning the infection would be reduced an on my next appt, if needed, they would provide the antibiotics straight into my gums. Boloney! I paid $650 out of $1,750. Average tooth extraction in Saint Cloud is $350 - $400 no surgery involved. Teeth cleaning is $125 - $200 including X-Rays. I paid the X-ray extra. The hygienist was interrupted 3 times and left for 8-10 min because, she claimed, was assisting a doctor to avoid cancelling an appt. Unprofessional! When I returned for my next appt Aspen requested $782 approx. and declined to finish the "deep cleaning" (it was a normal cleaning with a fancy name). I told Aspen to finish the cleaning, but they refused, and I left. Here in St. Cloud and Miami dental clinics provide the service and you pay after. It was never explained to me that I had to pay in advance. I was scared and accepted their price. Their practice of scaring people is abusive and immoral they know that people believe in their doctors, nurses, police and firemen because they hold a position of legal and moral authority. I felt abused. I am requesting a refund of my $650 for an incomplete job and abusive behavior. I do not have a dental insurance. I receive my medical care at the VA hospital, (Retired from U.S. Army) but they do not provide dental care to our regret. Hector Enamorado, 6970 Big Bend Dr. St. Cloud, FL 34771. Email: [protected]@outlook.com Cordially, Hector