Menu
For Business Write a review File a complaint
CB Fast Food Chains Domino's Pizza 11200 E Dr Martin Luther King Jr Blvd, Seffner, FL, 33584, US
Domino's Pizza company logo
Domino's Pizza
reviews & complaints
Domino's Pizza company logo

Domino's Pizza

11200 E Dr Martin Luther King Jr Blvd, Seffner, FL, 33584, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:30 am - -11:00 pm
Tue
10:30 am - -11:00 pm
Wed
10:30 am - -11:00 pm
Thu
10:30 am - -11:00 pm
Fri
10:30 am - -10:00 pm
Sat
10:30 am - -10:00 pm
Sun
10:30 am - -11:00 pm
ComplaintsBoard
G
6:33 pm EST

Domino's Pizza - Driver illegally parking in handicap spaces

This evening, I had the unfortunate experience to be picking up an order, as we frequently do. The driver (lit up sign on her car roof made that clear) pulls up next to me, into the open handicap space. *Please note, there were multiple open spaces all around us, including non-handicap spaces occupied by other Domino's cars.
When I politley pointed out the handicap sign, and said she could get a ticket for parking there, she proceded to say "I am f****** working!" Normally this would not have bothered me, but she did so in front of my 19 yr old Autustic teenager.
When I then exited my car, to go in and pick up my order, this driver precedes me into the store saying "Come on in Karen!"
She then says to her coworkers "Look, we have a Karen!"
At this point, I was beyond irritated, so yes, I did ask for the manager.
I am still not sure if the first person who came to speak to me was a manager, or if the second one was either, but neither even acknowledged my concern that their driver was parked illegally, nor how rude their associate was being to a customer. When I pointed out the other empty spaces, and the other drivers parking correctly, the driver shouts from the back "So I'm lazy, sorry!"
When I then asked to verify the store #, the driver (Named Lacey) proceeds to shout from the back "I hope they fire me, they would be doing me a favor!"

I have to say, her rudeness was upsetting enough, but the total lack of concern from your staff, really dissapointed me!
It is obvious that this store (#8641) has had a serious issue with having sufficient drivers on staff, causing us to have to order take out, rather than delivery, but to have to deal with this kind lack of customer service has me seriously considering no longer ordering from this chain.

In addition, having a special needs teen, as well knowing the struggle many of my disabled family members face. when the alloted parking spaces are in fact taken up by non-hadicapped drivers, I am sorely tempted to report this to the locasl chapter of the ADA.

Desired outcome: Management and staff (Drivers) need to be retrained on actual acceptable customer service, at the very least!~

Read full review of Domino's Pizza
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.