Aspen Dental reviews and complaints 1
View all 1637 complaintsAspen Dental - All servicing and misleading website
My husband anthony went to aspen 11/12/19 with appt made online on the jensen beach location. Clearly website says reason: tooth pain. He got there at 7am to set for 2 hours for xrays. Finally they pulled tooth after insisting he cannot come back. He is the boss and he cannot just get off work. He was there for 3 hours and high pressure sales pitch. He came home with a sheet of 10k worth of work they say he needed. So then today 12/11 he had appt with the stuart location because jensen had no availability at 5:30. He got there and was told he could only get xrays again and could not have tooth pulled because they did not have opening! Online appt clearly said.. What is your appt for and we checked tooth pain! So then we called back jensen to see when then had opening and he was in pain. The guy said fri 8 am with credit card payment to pay in advance! What? So then I call jupiter location on indiantown road to see if appt for tomorrow and the lady kept saying juniper instead of jupiter and then I told her my husbands name and she acted like she did not know what she was doing and then kept callingmy husband richard after I had told her three time anthony. She had not put me on hold so not like she got me mixed up with another caller. This place has high pitch for sales and very misleading webpage for appt scheduling! They need to be re-trained or even shut down!
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