Walmart reviews and complaints 2
View all 2756 complaintsWalmart - the whole store.
I was nearly assaulted today in the Burger King here inside the Walmart by a Walmart employee in a yellow vest (cart guy) I called for help walking to my car but no manager ever answered or called me back. Later in the day I was told Sabrina, who was in charge of Asset protection, would be calling me about the incident but that never happened! With a week of stories about awful security at Walmart stores, Seems like nobody cares until someone gets shot or something. These young thugs shouldn't be employed if they're going to lay on the counter and get angry when someone says excuse me, ready to blow up at the first person to talk to them. You NEVER see this happening at target or Publix! It's part of Walmart hiring practices. This store really let me down today, so many employees standing around and laughing at what this little idiot was saying.
Update day after the incident: No call back or anything from anyone at Walmart. Michael Hicks Manager? NOTHING Sabrina the A.M of asset protection? NOTHING
Walmart - horribly unfriendly &customer service&
I had a horrible experience with a rude, unhelpful assistant manager who took an instant dislike to me (?) and refused to accepted a bag of recalled dog food. Several calls later and a letter to the better business bureau later, I got a refund. However, I didn't appreciate her maligning me in her response to the better business bureau. (Oops, I guess she didn't know they'd cc me!)
Since spending over 4 hours on something that should have taken minutes, I no longer go to that location. Had she only taken a moment to educate herself or even look at the printout of the recall information that I brought to her, they'd have one fewer dissatisfied customer. Strangely enough, the stores that I patronize now seem happy to help me when I want to purchase something or even exchange something.
Hiring and hr practices there could use a long hard look.
The complaint has been investigated and resolved to the customer’s satisfaction.
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