Fresco Y Mas reviews and complaints 2
View all 58 complaintsFresco Y Mas - Discriminatory behavior in the self-pay area
I am writing to bring to your attention a deeply troubling incident that occurred during my recent visit to Fresco Market. On 04/19/2024, at approximately 6:45 pm, one of your employees, "L" (employee initial), subjected me to discriminatory behavior in the self-pay area. As a loyal customer of Fresco Market for 15 years, I have always valued the...
Read full review of Fresco Y MasFresco Y Mas - Complaint regarding underweight dinner at the deli area and only 4 "fried yucas"
I am writing to express my disappointment and dissatisfaction with the quality of service I received at your Fresco y Más Supermarket (located at 8424 Sheldon Rd, Tampa), specifically regarding the underweight dinner I purchased from the Deli Area. The dinner consisted of only three spoons of rice, which is an unacceptable portion size and does not meet the reasonable expectations of a meal.
As a loyal customer, I have always appreciated the convenience and variety offered by your supermarket. However, this recent experience has left me feeling frustrated and dissatisfied. I believe it is crucial to address this issue promptly to maintain the trust and satisfaction of your customers.
I would like to highlight that this complaint is not an isolated incident but reflects a general concern about the quality of customer service at Fresco y Más Supermarket.
Please acknowledge receipt of this complaint and provide me with a timeline for your investigation and proposed actions to address the issues raised. I look forward to a prompt and satisfactory resolution of this matter. Should I not receive a satisfactory response, I may consider exploring alternative shopping options.
Thank you for your attention to this matter. I trust that you will take my concerns seriously and work towards resolving them in a timely and effective manner.
Sergio Ramirez,
[protected]@yahoo. es
Desired outcome: I would like an apology.
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