Menu
For Business Write a review File a complaint
CB Restaurants and Dining Dunkin' Donuts 20th Street 9009, Vero Beach, FL, 32966, US
Dunkin' Donuts company logo
Dunkin' Donuts
reviews & complaints
Dunkin' Donuts company logo

Dunkin' Donuts

20th Street 9009, Vero Beach, FL, 32966, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
4:00 am - 11:00 pm
Tue
4:00 am - 11:00 pm
Wed
4:00 am - 11:00 pm
Thu
4:00 am - 11:00 pm
Fri
4:00 am - 11:00 pm
Sat
4:00 am - 11:00 pm
Sun
4:00 am - 11:00 pm
ComplaintsBoard
C
11:21 am EDT

Dunkin' Donuts - poor customer service by a manager

Today I went to go get a ice coffee. From the 9009 20th St Vero Beach, Fl, 32966. I had placed my order I told the lady Wich was the supervisor manager. Old lady with no name tag Navy blue button up shirt long sleeve. She had long blonde and grey hair desperate need of hair dye! Anyhow I told her I would like please a LG, &med ice mocha coffee both with cream, sugar, whip cream, and chocolate syrup, ontop. When I get to the window and pay the old lady gives me my coffee Wich I immediately notice both don't have the whip cream and chocolate syrup u asked for? The old lady proceeds to then want to argue and saying you should have asked for it when in fact I did! And she was very rude & and way unprofessional! Doesn't belong in management or customer service at all. It's horrible people like this in business management roles that don't belong and give a company a bad name I want something to be fine about this! I will definitely be persuading people to take their business to star 🌟Bucks where they treat there customers right! This is unexpectable for a company this large! To Allow this to continue to happen to decent customers who would like a little something extra to brighten their day and then get treated horrible for no reason at all!

Read full review of Dunkin' Donuts and 1 comment
Hide full review
1 comment
Add a comment
T
T
TellMeAboutIt82
US
Send a message
Jul 22, 2019 11:44 am EDT

Insulting someone's physical appearance does not make anyone want to take your complaint seriously.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.