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CB Drug Store CVS 6800 S Dixie Hwy, West Palm Beach, FL, 33405, US
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CVS
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CVS

6800 S Dixie Hwy, West Palm Beach, FL, 33405, US
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1 complaint
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Website
cvs.com
Phone number
+1 (561) 586-4054
Category
Drug Store
Working hours
Mon
7:00 am - 12:00 am
Tue
7:00 am - 12:00 am
Wed
7:00 am - 12:00 am
Thu
7:00 am - 12:00 am
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 12:00 am

CVS reviews and complaints 1

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CVS - Complaint

6800 S Dixie Hwy West Palm Beach, FL 33405

Store #3400

July 19, 2022, Pharmacist was argumentative and rude. Was simply trying to find out why he could not fill a prescription (left 3 days prior and no call as to status), for my dog's eye. He said he need a code from the Vet to process it but the Vet told them that is for human and not for animal prescription. I had the same prescription filled 3 times prior at same CVS. He started raising his voice that he called the Vet's office and left me a voice message that without code he could not fill it. I asked to speak to the Pharmacy Manager and he said he was it and he was done dealing with me. Now my dog is out of medicine and I have to travel to Vet office tomorrow to get them to fill it. Thanks for GREAT CUSTOMER SERVICE CVS. PHARMACIST.

Desired outcome: Explain to new Pharmacist that he should have pull ed ne the loyal customer aside when the issue started to escalating rather than have the matter blow up.

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