Menu
For Business Write a review File a complaint
CB Tax Services Jackson Hewitt 4056 N Goldenrod Rd, Winter Park, FL, 32792, US
Jackson Hewitt company logo
Jackson Hewitt
reviews & complaints
Jackson Hewitt company logo

Jackson Hewitt

4056 N Goldenrod Rd, Winter Park, FL, 32792, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
D
5:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Jackson Hewitt - incompetent office manager

Office manager at the location we visited and where we had our taxes done was not knowledgeable enough about anything.She told us that we were ineligible for an advance. That was fine. It wasn't her fault. We then asked about the $50 debit card they were offering. It took two days too find out that we were ineligible for that too. Someone else had to tell her after two days. She didn't use all of the 1099 forms that she had available therefore lowering our refund. Her mistakes were corrected by a subordinate and so we got a bigger refund. If the worker who redid our taxes ever goes to work for a different tax service, we will go see him next year at his new place of employment because we are never going to have our taxes done by Jackson Hewitt ever again.

Read full review of Jackson Hewitt and 1 comment
Hide full review
1 comment
Add a comment
B
B
BOYCOTT JACKSON HEWITT
Kailua-Kona, US
Mar 28, 2015 10:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

LIES. LIES...LIES!
First, here's the phone number of the CEO's office: [protected].

Jackson-Hewitt staff I've encountered in Melbourne, FL are among the most incompetent, dishonest, untruthful individuals I've ever done business.. Three months of calls to franchise owner "Pedro" and the reply is always, "He be here next week."

I'm still waiting, Pedro. Of course, he's located over a thousand miles from the FL office!

After years of using another preparer, I went to JH because the Initial preparer claimed her office supported a $30 contribution to a charity where I volunteered. After doing my Return, she said her office WASN't participating. What kind of sleaze has to use a charity in order to sucker a customer?

Two years later I learn she made a $4, 000.00 error in allowing relocation expenses when I was ineligible.

After complaining to Corporate over the initial lack of professionalism, a second preparer claimed to be sent by "Corporate, " when she was actually in cahoots with the first preparer. She then lied about sending the IRS a letter ackonwledging the error made by the first and then misrepresented the bulk of my meeting with her.

Based on complaints and legal settlements I've now discovered, this company has few scruples. I am informing all fellow veterans and professional and personal contacts to tell their social circles, church members and neighbors to steer clear of these slimy operators and bad actors.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.