Captain D's reviews and complaints 1
View all 605 complaintsCaptain D's - Manager threatened my fiance'
This incident happened today around 11:25 a.m. at the Athens, GA location on 425 Prince Ave.
My fiancé and I needed to use the restroom. At Wendy's, the lobby was closed. We went to Captain D's next door. My fiancé has health issues, so he needed the restroom immediately. We usually would have professional service but today was totally different.
Captain D's was open, but as soon as we entered, the manager said the restaurant was closed. It was confusing, because the restaurant was supposed to be open anyway. He was a tall, dark-skinned black man, stocky build.
My fiance' was upset, but the manager used profanity, threatened to call the cops, and even wanted to fight.
We were so disappointed and shocked at the manager's unprofessional response, because of a restroom. We will never return to that location again and warn others of the terrible behavior of the manager. The manager should be fired ASAP.
Desired outcome: I would like an apology, a suspension or firing of the manager, and a free meal for me and my fiance'.
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